Our son knocked the laptop off a high counter top. The impact with the floor broke the hard drive. Foolishly, we had not backed up the hard drive in sometime. We lost thousands of pictures, videos and documents. To say the least, I was devastated. After a recommendation from a neighbor, we took the computer into the Computer Clinic. The cost to diagnosis and replace our hard drive was a FRACTION OF THE COST of the bigger name repair places. The guys were able to recover about a third of the pictures. I was glad to have some, but heartbroken to think I might have lost the rest. I called the owner sobbing. He told me he wasn't giving up and promised to keep working on it (this is AFTER we paid him in full). A few more days went by and I now EVERY LAST PRECIOUS VIDEO AND PHOTO IS RESTORED. He did not ask for another dime, simply issued a much-warranted lecture on the importance of backing up our files. I cannot thank and/or recommend these guys enough! You saved our memories!!
21335 Signal Hill Plz. STE 250Sterling, VA 20164
From Business: Professional computer repair and services. Any in store repair is $89, second repair half-off. We perform virus removal, Data recovery, tune-ups, OS install, lapt…
Bigcat Computer came to my house the same day I called, and rescued my PC from multiple viruses and provided antivirus software to prevent it from happening again. They also backed up and upgraded my operating system for my macbook, preserving all of my 4000+ photos. They are responsive immediately, and can be reached at any time of the day! The rates were incredibly fair! Happy to have found them here in Sterling, Va.
Bigcat Computers provided on-site computer repair with a full system restore and system backup. I highly recommend their services!