What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
23035 Douglas Ct Ste 132Sterling, VA 20166
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
200 Davis DrSterling, VA 20164
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I purchased tires from them and the tires ended up being faulty from the manufacturer upon being rejected from inspection. I went in to let them kno…
45591 Dulles Eastern Plz # S115Sterling, VA 20166
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From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
23035 Douglas Ct Ste 126Sterling, VA 20166
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Sterling area, turn to Safelite AutoGlass. Those in Sterling and…
21800 Towncenter Plz Ste 277Sterling, VA 20164
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
202 Lane Ct Ste ASterling, VA 20166
Professional & Courteous! They are quick and efficient in taking care of your vehicle and changing the oil. I was having a constant problem with…
22854 Bryant Ct Ste 108Sterling, VA 20166
From Business: When Speedy Pete's Auto was founded in 2010 as a moblie onsite repair company, we set out to provide the finest VW and Audi auto service and now with an establish…
45911 Transamerica Plz Ste 101Sterling, VA 20166
The customer service at this business is unbelievable. They will bend over backwards to make you feel at home and make your visit as pleasant and ha…
I had a tire issue that I had purchased from Ashburn Park Plaza Parkhurst tires and it was a bad batch of tires that was stalled in my Toyota nobody…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had a need for my back rotors and pads to be replaced. They had the parts in 30 mins and I was out the door in a jiff. Very nice people and great service.
4 wheel alignments - Not something specifically addressed in other ratings of this business that I've seen to date - I have 4 vehicles each of which periodically need the wheels aligned, (e.g. tire replacement, pot hole, etc.). I've developed rapport with staff and made referrals to others. I call a day or more ahead to coordinate a time / date and am able to arrange a 'while I wait' alignment performed within 30 minutes with before and after spec printout identifying exactly the adjustments made, and at less than the prevailing rate for same at an auto dealer or tire store (if they even do alignments). My interactions have been w/ Bizad(?), very personable and professional. This shop performs my 4 vehicle wheel alignments. So far, I haven't had a need for auto body work. When that need arises, Elden Collision Center will be my 'go to' for an estimate and likely to perform that work. I recently referred another acquaintance there for wheel alignment. 5-stars across the board!
My wife's car was hit and run in a grocery store parking lot and the car had deep scratches all the way down one side. Sal and Oscar from Dulles Auto Body were a pleasure to work with. Sal was patient and explained what work needed to be done. He handled all interaction with my insurance company and really made a stressful situation much easier to manage. Sal communicated with me and kept me informed throughout the repair process and the car was fixed on schedule. We were thrilled when we got the car back - it looks like new again and no sign of the accident! I would rate Sal and his team A+ for customer service, promptness, expertise and professionalism.
A few months ago I had a hit and run, and my car was in horrible shape, almost totaled. I just got my car back & it looked amazing! Sal and his team did an awesome job inside and out! The customer service provided by Sal and his team was prompt and professional during the entire course. Sal was very helpful. I will definitely be coming back for all my car needs. Thank you Dulles Auto Body!
I had a tire issue that I had purchased from Ashburn Park Plaza Parkhurst tires and it was a bad batch of tires that was stalled in my Toyota nobody in MERCHANTS which step up and help me for the warranty of my tire and I purchased a five year warranty for that as well but I have to say The manager Joey in Sterling Potomac merchant tires was an outstanding performance of customer service and he went every angle and every step out of his way to help me and solve my issue of my tires I did have to cough up some money but I got the best service I can ever imagine from this one manager "Joey"!!Thank you Joey!
Excellent Service !!! You can't imagine how best is the service in Dulles Auto Care. The owner is very trust worthy, honest, gentle man and faithful. The mechanics know what to do and how to do with best accuracy possible.Price, nobody can beats with this high quality service. I had done several work on my Lexus truck with them and every time they amaze me with their service and expertise. No doubt they are the best.
They are the worst.... I had a radiator leak and I took my car to them. They spent an hour looking around the car trying to figure out what is the problem. Either they could not figure it out because they are ill-experienced or either they played stupid. They started telling me that I have to try changing parts and see if it works or not and so forth. In other words they want to thief me. They told me that they had added power steering fluid to see if it leaks. The next day I found out that they color of the power steering was very black. I have no fricken idea what they had added up. They at the end told me they could not figure out the problem and I ended up taking my car to the dealer to get properly fixed. Few months before, they did alignment on the car and when I left the place at dawn I found out that half of the dashboard is not lighting up. Never go there. they are a bunch of thieves and idiots. They are the worst in this industry.
At Voltech you will pay less and get more.I visited Voltech two times, got best service for my Honda Odyssy for body work and break pads/rotors replacement. The price is very reasonable and you could save lot of money.Quality of work ,cheaper price and quick service.
Unfortunately I can not give less than one star. Before I write my story, DO NOT GO TO SEARS AUTO CENTER you will waste time & money for very bad service.I had my car for Brake service at Sear Auto center on Aug 2015, and changed the front pad & rotor & resurfacing of the Drum rotor.But since then I have terrible noise on the brakes.I went back 3 times to them & first they said the pads needs to be worn and needs to come back later.Then now I went to meet the warranty guy and he told me that the problem with the tires which is a new tires and he tried to sell me a new tire.Bottom line Sears Auto center in Dulles,VA is very very bad service, and am sure that they used very bad materiel for my car and wasted my time and money.Am really disappointing from Sears and I'll never use it again and I'll not recommend anybody to it.
Had a problem with my car being ready on time...it happens sometime. Great part was, that everyone was courteous and helpful and the manager took care of it right away. Very professional.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.