The most unprofessional business we have ever worked with. One of the employees (Mike) had the audacity to tell us (one of their biggest customers) "f*** you" and hang up the phone, then ignoring every call made back just because we did not drain our pool fully from them to winterize. Avoid business with them at all costs. Plenty of other pool stores in the area that actually care about your business and don't cuss at their customers.
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info…
Best LOCAL store for pool and hot tub supplies! Lower prices than the internet with personalized service. Our hot tub wasn't staying clean, their …
New pool owners. These people wouldnt show us anything. Made us feel stupid. Extremely rude. Run by ignorant, poorly raised people with no manners. Listen to these reviews, do NOT give your money to these people.
Avoid this no show company had a appointment and they threw me under the bus cuz they seen people over they past my home and didn't call or nothing I called the owner mike and he told me to find a new company and to pick up my filters from his back door all because he seen people at my home working on my yard yes how awful nobody was in the way of the pool at all AVoID THIS CRAP COMPANY
Avoid at all cost they are very unprofessional had scheduled a appointment for my pool to be open a cuz I had friends over helping me with yard work the owner mike and his crew past my home without stopping to open my pool assuming we were in the way I called (mike) and ask what's the reason he never stop he said I don't no how many people are in the backyard!? (Keep in mind he never stop to look or call or nothing) and said come pick up ur filters find a new company??? Nowing it's a extremely busy time of the year u have the nerve to tell me find a new company there all booked and I shouldn't have to find a new company cuz I was cleaning my yard with friends and cuz u and ur unprofessional company want to pass my home cuz u seen people over I made a appointment with you I was expecting your company to open and close my pool as we did in the past years I will make sure no one I no will use this SCUM MIkE