Pure Image Laser Hair Removal & Skin Care

Nicole and Miranda made my experience a relaxing and enjoyable event. These girls clearly enjoy their job and the level of professionalism and enthusiasm shows.

Terrible customer service. Their receptionist Yasmen is EXTREMELY RUDE and a liar. Terrible results- Their "State of the Art Machine" did absolutely nothing for me. I use the calendar on my phone when I schedule my appointments- TWICE NOW I've showed up for my appointment ON TIME AND THE DAY OF- To be told by the receptionist that "I missed my appointment"... They are SO unorganized and can't keep track of their clients appointments, along with not being honest about their mistakes... I didn't even finish my last session that I already paid for because "I missed my appointment"... I would recommend ANY PLACE over this one. I went back into the establishment to get the owners contact info because after reading their reviews I see its common for them to "mis-schedule" customers appointments, and their terrible customer service is noted multiple times, so I simply want a refund. I paid for a service that hasn't worked, the people providing the service have yelled at me (Yasmen), Yasmen has lied to me TWICE about me "missing my appointment" causing me to waste my time and gas, and here I am... With the same amount of hair as I started with... PLEASE PLEASE PLEASE UNDERSTAND NOTHING ABOUT THIS ESTABLISHMENT SHOULD BE TRUSTED.

Ps, I've heard a previous trustworthy tech by the name of Raghda opened up a laser hair removal business down the street- GO THERE instead, or research another business, but ALWAYS READ THE REVIEWS!