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Business Description
Buff Whelan Chevrolet has been the top Chevrolet dealer in the State of Michigan since 2001 and is ranked third nationally. The secrets of this great success are in its employees and the pleasant, professional experiences they provide to all of their customers from purchasing a vehicle to its servicing. "Our philosophy is one team, one dealership." says owner and president Kerry Whelan. "We're all in it together and work hard at doing things the right way. I believe this positive interaction is appreciated whenever we communicate and perform transactions with our customers." Kerry's father, Robert "Buff" Whelan, started the business in spring of 1970 when he purchased the old Engle Chevrolet in Utica. Mr. Whelan knew he needed to expand in order to have a full service dealership. He soon acquired 13 acres of land on Van Dyke, south of 18 Mile, in Sterling Heights. It is still the location where the new and used car showrooms, body shop and service facilities are housed. The dealership became known as the place "Where the deals make the difference every day." Through dedicated employees and strong customer service, Buff Whelan Chevrolet has racked up numerous awards for top performance. It has received the General Motors Mark of Excellence Award annually since 2001. Buff Whelan has also received GM's Dealer of the Year honors since 2002. When your vehicle needs repair or maintenance, the best place to turn is Buff Whelan Chevrolet. Our team of ASE certified, factory-trained technicians are known for their precise service and use of the latest diagnostic equipment and Genuine GM Parts. Buff Whelan also has deep roots in the community through regular support of the holiday Toys for Tots drive, quarterly American Red Cross blood drives, and donations to various charitable and service organizations, including the American Cancer Society. Just as Buff Whelan Chevrolet has entered the second generation of family leadership, so have many of their customers. Kerry Whelan says many families' second and third generations are buying vehicles and having them serviced here. "Some of the customers have also turned into employees. It's all about relationships, which we take great pride in."If you have a question please give us a call at (586) 933-5557 or click here for our contact us page.
Business History
Robert "Buff" Whelan, started the business in spring of 1970 when he purchased the old Engle Chevrolet in Utica. Mr. Whelan knew he needed to expand in order to have a full service dealership. He soon acquired 13 acres of land on Van Dyke, south of 18 Mile, in Sterling Heights. It is still the location where the new and used car showrooms, body shop and service facilities are housed. The dealership became known as the place "Where the deals make the difference every day."
Hours

Regular Hours

Sat - SunClosed

New Year's Day

2017/01/01Closed

Memorial Day

2017/05/29Closed

Thanksgiving Day

2017/11/23Closed

Labor Day

2017/09/04Closed

Christmas Day

2017/12/25Closed

Independence Day

2017/07/04Closed

Services/Products
New Vehicle Sales, Used and Certified Pre-Owned Vehicles, Full Service Department, Parts Department, Oil Change and Tire Rotations, Body Shop.
Brands
Chevrolet
Payment method
visa, discover, mastercard, all major credit cards, amex, debit, financing available, cash, check
Location
17 1/2 and Van Dyke in Sterling Heights, MI servicing the Metro-Detroit area.
Neighborhood
Sterling Heights
Accreditation

Better Business Bureau

Associations
#1 in Michigan in Chevrolet sales volume since 2001, GM Dealer of the Year since 2002, Mark of Excellence Dealer since 2001.
Other Email

Social Links
Categories
New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, New Truck Dealers, Tire Dealers, Automobile Manufacturers & Distributors, Automobile Leasing
Other Information

Specialties: Insurance Claims, Domestic

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Edited: 12/27/2016
Overall

As I checked in today I could not believe that I had never ever reviewed this place.

I met my salesman Mr. Mike Omelianoff in 2006, as we were guiding one of our children into her 1st brand new Cobalt.

Mike even suggested that she go through a local bank to establish credit at a young age, fast forward several years down the road & that tool/technique truly helped her in her mid 20's & beyond.

Also 2 more children went her & bought....Cobalts & we have bought 2 Impalas from Mike.

He is a very energetic & engaging salesman, very low pressure & he knows each & every incentive out there, plus Buff Whelan Chevrolet put "Free " sunroofs in 3 of those cars.

One other noteworthy fact about Mr.Mike Omelianoff , beyond just your basic delivery & installing the plate, Mike put all of our new drivers behind the wheel as he slid into the passenger seat & went over every control, knob & option !

Explained the warranty & service department standards, which we never had to use once on any of those 5 Chevrolet Products.

In closing they are also a good community neighbor, hosting blood drives 2 times a year.

01/24/2008

Overall
Service, Service, Service

I have never bought a car from here. I have however taken my car there to be serviced. I have always found the service to be excellent, wait time reasonable and prices ok.

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