The WORST customer service I've ever experienced. My sister, friend and I went in to look for 9 (yes 9) bridesmaid dresses and we gave a budget. The owner laughed at our budget and insulted us to her designer, repeatedly, repeating the brides (my sister) budget loudly and obnoxiously as if we said something ridiculous. Does $130 sound ridiculous for a bridesmaid dress? I think not. In fact, two other boutiques in the same area sold 2 of the same dresses this store sold for $130, tevan sold them for $165 and claimed we didn't know what we were talking about. Know your area and know your competition...They are over priced and overly rude. Even if it was a "low" price, I wouldn't make the customer feel low and insecure. I would NOT recommend this boutique to anyone.
If you want a dress and want it done correctly - go elsewhere. I have never been somewhere so unprofessional. My cousin ordered her bridesmaids girls from this place and the dresses arrived 3 weeks prior to the wedding. I'll even pass that and say it's okay. I went into the store and tried on my dress, that did not fit at all. I'm a very petite girl with a larger chest. I was swimming in the bottom half of my dress and suffocating in the top half. I told the seamstress and owner, who proceeded to tell me that I needed to "lift my boobs into the cups." Okay, fine. Still too tight. I cannot breathe! They tell me they're going to open it and to return. I did so. Still too tight. Didn't even feel like they did anything. Went in AGAIN. We are now 6 days away from the wedding. I'm at this point suffocating in my dress and they haven't even taken in from the bottom or opened up the top. I went back again on the Saturday before the wedding and refused to take the dress because they weren't doing anything at all. Monday.. The day before the wedding. I go in, try my dress on and.. they've done NOTHING. I'm fuming and in a range. I walked out furious and had to take my dress to a seamstress who thankfully took me at 6pm on Monday night. She checked the dress and guess what she found, they never opened the dress from the back!! Not even an inch. Never, ever, ever would I recommended anyone to come here.
Do not go to this place unless you like being stressed and inconvenienced. My cousin went here for her bridesmaids dresses and I am one of her bridesmaids. When I went to try it on for the first time, it was very small. I told the store owner and she tells us, "That dress is a size 12 and that is the biggest size that that dress comes in." Ummmmmm, what?! Don't you think you should have told my cousin when you sold her the dress or when I came in and you took my measurements????? What the hell. Then the seamstress, on two separate occasions, tells me that fixing my dress will take such a long time and be so much work for her. How the hell is that my problem? If we had known that this dress doesn't fit ALL of the bridesmaids, we wouldn't have chosen it and it would have been less work for you, but whatever. Also, both the seamstress and the store owner were extremely rude when I was wearing the dress and standing in front of the mirror for her to fix the length and they were talking about me as if I wasn't even standing there. I needed the middle part of the dress by my chest to be fixed because it was sheer and see-through, and they were like, "Yeah she's the only one who needs it covered, for some reason the material is stretching for her dress but for everyone else it isn't doing that." What a joke. Also, my cousin who weighs a lot less than me was given a size 10 dress that fit her like an oversized blanket. I don't know what the hell kind of store they're running over there, but it's absolutely disgraceful. Please don't ever waste your time or money with these people. They'll give you nothing but a headache.
My cousins bridesmaid dresses arived three weeks before the wedding...we were told that they would be there two months earlier. I purposEly gave a larger size incase the dresses ran small ..I tried my size FOURTEEN dress and it was two inches short and didn't even close at my chest. How??? I'm 5 7 and my size 10 and 12 dresses are always super long. I have no Boobs so how was it unable to close? My sister called to see if my alterations were done and the owner told her to tell me to come pick it up...I called 30 mons later and she told me NONE of the dresses were ready...the next day she calls and says they are ready now. The wedding is in 7 days. What a joke. Stressful. Untrustworthy.
They have the best customer service I have had in a really long time. I would shop there over any store. They work around what you need and also there dresses are the most beautiful I have ever seen.