VERY POOR SERVICE AND COMMUNICATION- I spoke with the company rep via phone last week- was told to drop my vehicle off at Saturday morning around 10a at the Sterling Hts location and leave the keys inside the vehicle. I text and called the business numbers on Saturday as I had informed the rep I would do when I spoke with him on Wednesday. First off, I did not receive a return call for several hours on Saturday morning to confirm my vehicle was on site for service and was then told that someone would contact me from the Sterling Hts location when my vehicle was finished. I did not receive a call for nearly 27 hours from the company about my vehicle status before I attempted to call to inquire again because I needed my vehicle for work Monday morning. By 3pm on Sunday, I decided to go check on my Cadillac Escalade and to my disappointment, it was still in the exact spot- in an UNSECURED parking lot with my keys still inside of it for 2 days!!!! Thank god it had not been vandalized or stolen!! I have used several detail companies in the past and this is the ONLY company that it has ever taken over 24 hours to detail, let alone 2-3 days to start detailing- mind you I still don't even know if the vehicle would have been touched by Monday either had I not picked it up due to security concerns. Furthermore, any previous company that has ever had my cars over night, always secured the keys and vehicles for safety. The communication was just terrible- no one ever informed me that my vehicle would not even be touched to start services for 3 days or I would not have taken my vehicle there. Also, the number listed on the company website appears to be a personal phone line more than a business- no one answers with a company name, no employee name intro provided and even when the rep finally called back on Sunday, my husband honestly didn't even know it was a business calling us until he had to ask the guy who he was
I would highly recommend this place. They are honest and don’t do unnecessary repairs on my car. I will be back whenever I need work done on my car.
My car looks like new! Great service utilizing top products. I would definitely recommend this company to anyone needing a fine fine detail! What's even better is they come right to your house. Awesome!
Very professional and knowledgeable. Always on time. Does a great job, have used several times and will do in future.
Chris came out to the house and did a fantastic job on my car. He took his time and did the job right. He will be coming back out to do my wife's car. I would highly recommend him not only for the job performed but also the convenience.
I love this place. Not sure why the other guy is talking about plugs. The oil change guys don't even do that kind of work. When I first went to this place I asked them to do a bunch of stuff and they told me that half the stuff didn't need to be done. They are very honest people. I wouldn't trust my car with anyone else. I'm very happy I found this place. Only regret is I didn't find these guys sooner.
Mr. Shine took my 1998 Mercury Sable and made it look brand new again. Exceptional job; exceptional service
We had our 3 cars detailed. They show up on time, have everything they need, and when they leave nothing is left behind to know they were even here. Very professional. The cars look as good as new inside and out. Great job with the engine detail too! I highly recommend!
They detailed my Mini Cooper. It looks brand new. Great guys who do a great job. Their truck had everything needed to do the work in my driveway.
They are very fast and friendly , my car looked like it came off the show room floor , and I never had to leave my house