What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Statesville Area.
From Business: We are a used car dealership in Wilkesboro, NC in business for over 50 years. We are a certifed Carfax Advantage dealer and run Carfax on all our vehicle free to …
357 N Nc 16 Business HwyDenver, NC 28037
From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Robert (Bobby) Gray was an exceptional salesman. He was so helpful from start to finish. This young man is an asset to Flow Honda.
Mr. Myron Black himself helped with finding the car that was best for me and my budget. The whole staff was very helpful and delightful. They made the car buying process a walk in the park. They have a great selection, check them out.
I don't think they ever answer their phone or messages. Never returned call and don't know if they are even in business
Great work and very professional! Dj's Mobile Car Care has come to my rescue a few times with no problem, or appointment at that! Thabk you for everything!!!
Bob, the owner, diagnosed my motor home problem in a couple of hours after two other places had told me my transmission was my problem. Instead of my being stranded in Statesville (already had been here over the whole weekend after being towed to Camping World...who said it was transmission and they could not fix it.) for an even longer time, Bob had the part....a whole emergency brake system...overnighted. He plans to have me back on the road in two days compared to what others had said. I trusted him and he came through.
Sold a car that in less than a week needed a radiator then a catalyst converter. That when I was told the engine was no good. This guy wouldn't return calls and when confronted said the car was fine when he had it. This guy is a crook stay clear.
DO NOT GO HERE. The business owner lied to me and I now have to come up with $2k to fix a problem that he kept secret and hid from me, the buyer. The business owner turned off the check engine light on a $4700 car and sold it to me "as is" I had a mechanic check it out because TWO DAYS after I drove the car off the lot, the check a vine light and IMA light turned on. The mechanic verified that they had been turned off beforehand to make and illegal sale. This is a slimy business and make sure to CHECK any car he tries to sell you BEFORE buying it!!! This picture is from two days after I bought the car. The mechanic was in disbelief that Castillo Auto Sales was still in business after I told him I'd only bought the car two days prior.
Known these guys since High School, I am 54 years old. They do good work at a fair price and stand behind it. Have had them tell me on several occasions that I could skip or delay a repair if I did not have or want to spend the money. I trust them with all auto repair work.
I bought a 2013 Escape from Germain and even 2 years later, they are still providing great service. Lonnie Burgess continues to be the reason I keep going back. There was a small recall and he showed up at my office to pick it up and even arranged a rental car. Lonnie is hands down the best! I also love my Escape- visit Germain Ford of Statesville for your next car!
I had already been pre-approved for a new car loan through my bank when I visited Germain Ford of Statesville on a Saturday morning. My goals for that day were to look at the new models, get a offer for my trade-in, and price to take back to my bank. I had no intention on buying a car that day. I was pleased when my salesman Don Scott immediately appeared to greet me. I explained to him the purpose of my visit on that fine morning. Don was very friendly, not pushy at all, and immediately began to show me the vehicles and discussed pricing. After a test drive he had an appraisal ready for my trade-in. Don then asked if he could generate numbers that I would be happy with, would I be interested in purchasing that day. I said, "Sure", thinking there was no way they would beat my bank's interest rate. Boy was I wrong. After a few minutes Don came back with a 0.0% APR for the life of the loan. Although shocked, I kept waiting for the hidden cost or term which would send me out the door and back to the financial institute of my choice. Thankfully, that moment never came. There were no hidden fees, no extras, no add-on, no tricks, no BS whatsoever. Everyone was super friendly and honest. They gave me a fair deal on my trade-in and a price on the new vehicle that I felt very satisfied with. Granted, I came in with good credit, so results may vary on interest rates but I would highly recommend Don Scott and Germain Ford if you are in the market for a new vehicle.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.