I came in recently and spoke with a specialist to get some information about hearing aids for a family member. They answered all of my questions and gave me a ton of information to take back to my family. They didnt rush me out the door and seemed to really want to help even though I walked in without a appointment. If we decide that hearing aids are the best option for us then we're going to go to hearing services for sure.
From when I first came in, to the moment I left, the staff made me feel welcome. They were even nice enough to help me make a cup of coffee. I ended up having pretty good hearing so for now I'm not getting hearing aids, but when I do, this is the place I'm coming to. There was no "run around" with them. They laid everything out so I could understand it and they weren't pushy trying to sell me something. I'm thankful these people know the right way to treat people, and I'd gladly recommend them to anyone.
the office people are nice. The woman that handled my hearing aid concerns was not so great. I didn't purchase my hearing from her, but, asked her to do some simple repairs with the two that I had. I ended up getting a new earmold for one hearing aid. Later, the tubing wouldn't fit properly and she tried to get me to purchase another earmold. She also did something to a switch that would temporarily increase the volume of my hearing aid, so that it no longer worked, at all! She would take my hearing aids into another room and do who knows what with them. Then we discussed my purchasing new hearing aids. She wanted $50 for a hearing evaluation. Something I've never been charged for before. In short, these people did not appear to want to help me hear better nor my money.