We received a very nice car for rental over the weekend. The gentleman was very helpful and friendly. The car was a Buick and we had no problems with it. However when we returned home, a different guy who handled our return overcharged us as per our confirmation as we had a weekend special. I noticed this while en route home. I called to question it and the gal that answered my call said that I was incorrect. Funny thing, as soon as I told her "OK I would just call their home office because I had my confirmation and that she was incorrect", she quickly changed her tune and told me she was issuing my refund for the difference. I will rent here again, just make a note to keep the confirmation handy in the future in case a similar thing should happen again.
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