What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
complete rip off experts...incomplete car care is a better name for this company..they are only trying to get your money ..hold your car for weeks and lie about what they had to do to fix it and then charge you a arm and a leg for a half as* job.....
I had my vehicle repaired. They did excellent work, got it back when promised, and even washed/vacuumed it. This is the second vehicle that I own that they have repaired. I have been very impressed with the work and customer service every time!
$470 job turned into a $1100 half done job. They took 2 weeks to do exhaust work on my car and gave it back 4 quarts low on oil. Charged extra labor for things they broke. They messed up my friends keep the next week on a rear axle job and tried to make him pay for a new axle. Do not go to them
I was recommended vallis by several people including my insurance agent. However I give only one star and that's only because the individual who handled my case was so helpful and nice. However valli himself called me at lunch on a Friday and bitched me out about owing him money and said I only had until close of business Monday to pay him nearly two grand or he'd put in the paperwork to come get my car, TWO WEEKS after they released my car to me, when they had told me I couldn't pick up the car without a full payment. So I paid the "full amount" and there remained a balance unknown to me..so I was put on an agreeable payment plan but when I called to make the 2nd payment they said that I was being refunded the first payment AND the deductible for some reason?! Said that the insurance company had paid them for what valli had bitched me out about. I was so good about calling them and leaving messages and being put on hold yet they couldn't return a phone call to let me know I had a check waiting for two thousand dollars for over a week! The lack of communication between Valli and his customers and the insurance company has me blown away. Would drive a broken car an hour to Savannah at 20 mph before I ever recommend them to somebody. Just save yourself the hassle and find somebody with good customer service and communication cus you get the short end of the stick with these people even when you try to do your part to get them paid
vehicle broke down so I towed it to a shop and they wanted way to much money so I had no choice but to take it home and walk to school, but I called danny and he came right out to my apartment and had me back on the road in no time. -thanks danny
These guys rock! My son has taken 2 different cars to them over the past 1 1/2 years. Both times they fixed small issues quickly and sent him on his way. STILL have not asked for a dime! These guys are a real throwback to taking care of the customer! THANKS!
May of 2013 Mike was supposed to put a motor in my truck we talked about it and she's going to put me a Jasper motor sit on it for about a month I called them up told him let's do it I had a tent $11,000 tool box that I gave him to put a motor in my truck is now 2016 three years later and the truck is messed up again hi I recently found out that Mike did not put a Jasper motor he put a junkyard motor in my truck so I am out of $11,000 toolbox and my truck is tore up please do not use Complete Auto Care in Statesboro Georgia
Did a great job fixing, painting and replacing parts on my jeep. Was impressed with the paint match and glass work.
I was very satisfied with my service that I received on my truck. The staff was very helpful and even gave me a ride home after I dropped off my vehicle. On top of the great work that was done on my truck, the price was very reasonable.
I went in for an engine light and $600 in sensors later they had ripped out my existing ground kit making my car inoperable. Their response, we don't deal with aftermarket ground kits. Be warned although they don't deal with aftermarket things this will not stop them from ripping them out of your car dispite catastrophic failure.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.