!!!!!!!!!!! the young woman at the front counter! What a Rude employee let me tell you for such a brand new exciting place the young lady who worked at the front desk was not so great, I came in asking I guess one to many questions for her to handle you can tell by her face she was annoyed so when I asked if there was anyone else to speak to she said NO you speak to me I was appalled by such rudeness, so then I had asked for the tour when I got the tour of this place I was extremely impressed the lady who gave me a tour was very nice I stated to her I'd be interested in a birthday package she told me to speak to "Nelly" at the front desk I explained my complications with her already and she did apologize and say she doesn't know to much for pricing and how that works which wasn't helpful but she was a nice girl .. I come back to the front desk and the girl was on her phone with her music on and basically didn't acknowledge me there I'm not sure if she was ignoring me or if she didn't see me but that is by far terrible customer service if u ask me, so I told her I'd like to do a bday package she said " um well r u making a reservation" I said no not as of now she hands me a flier and goes "well give us a call n someone can help u then" I just walked out maybe I'll have better luck in the long island location !
Took my kids to Chelsea Playground for the 1st time. I was very hesitant to go because of the price - $9.99 per child, $4.99 per adult, + tax. The…
My children love to take gymnastics class but unfortunately I have to agree with a previous review that this is a very unprofessional, poorly ran business. It is clear money is priority number one. I did like the young, yet knowledgeable instructor that worked with my children, but the owners clearly are not running their business the right way. Every time I have watched my children at their practices, the owner is with children but is texting on her phone as her students are unsupervised. In general there is a lot of down time here with the students sitting around waiting for the other students to take a turn. I would love for a clean, professionally ran gymnastics center to open in this area so these owners would either shape up or close down. I am definitely not a fan and would not recommend Athletic Edge to anyone. Now I am looking for a reasonably close alternative.
Great facility and equipment but the qualify of the staff was very disappointing. They have many 15 year olds teaching classes and they're clearly not certified. It could work for very small kids who are just coming for fun but I would not recommend it otherwise. I would not trust these young teenagers about keeping the kids safe when they're doing more advanced skills. This facility has potential but I would never come back unless they decide to hire some legit instructors. If you look at their website, their staff list is all a bunch of young, inexperienced instructors. This should be a red flag.