Pep Boys Auto Service & TireAdd to Favorites
575 Veterans Rd W, Staten Island, NY 10309
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Sat:|
Spend over $750 to replace 4 tires, took all day, more than 6 hours, call and tell me 2 of the stuns( screws for the tire nut) broke, cost another $100, BTW my car only 2 years old, then my hand brake not working, have to go back next day, I will not go there again. NOT SATISFIED AT ALL
Do not go to this pep boys. They are full of crap. Then confirmed an appointed for a new battery change. I went there only to find a lot of nonsense about not having the particular battery. An appoint was confirmed for this change via email. They told me to go to forest avenue - all the way on the other side of staten island!!!!!! On a friday at 3:00 - no way!!! They apologized and told me they would have it tomorrow NO PROBLEM. They would call me first thing... no phone call. so I called them only to get the run around again. They have lost me as a customer and you should think twice about going there!! If you can not service the customer.... THEN DON"T CONFIRM AN APPOINTMENT!!!!!!!!!!!!!!!!