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Always reasonable. Always reliable. Always honest.

General Info
Local Family owned and operated Company.
Hours
Regular Hours
Mon - Sat:
Extra Phones

Phone: (718) 356-5400

Primary Phone: (718) 356-5400

Services/Products
  • Microwave Repair
  • Water Heater Repair
  • Washer & Dryer Repair
Brands
Microsoft, Rheem
Payment method
amex, financing available, all major credit cards, cash, check, discover, master card, visa, debit, diners club
Neighborhoods
Midland Beach, East Shore
AKA

Factory Appliance Parts Inc.

Factory Appliance Heating and Cooling Service LLC

Factory Appliance Heating and Cooling Service

Aa Factory Appliance Service Llc

Aa Factory Appliance Service

Categories
Small Appliance Repair, Air Conditioning Service & Repair, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Small Appliances
Other Information

Specialties: Freezers

Reviews

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timgin
Edited: 01/30/2018
Overall
Poor Service

Very upset with there customer service in general, no return calls to confirm if the parts ordered are in and ready to install.

Calling the office is like calling the White House and no one is at home.

Will now have to move on to another provider to fix my dryer. Ordered the part on Saturday 17 May and as of the 21 of May no results. Can't even get the owners Sal & Joe on the phone to see why I am not getting a response.

Tim Marshall
58 Neutral Avenue
Staten Island, NY 10306
917-693-1999

claimed iconBusiness Response08/29/2009

Customer was advised at time of service call/diagnosis that parts needed for repair had to be specially ordered ... and would take 7 to 10 working days, which upon arrival customer would be notified. Our apologies for the busy phone line ...because of our honesty and reasonable rates , we have become a very successful business with a high volume of calls per day. We apologize for any inconvenience that may have arisen from this misunderstanding.

This listing has been claimed by a business representative.
GL
George L.

10/09/2012

Overall
I've been using these guys for...

I've been using these guys for years. Most recently for a new A/C install. They gave me a cheaper price than the other companies I checked out & I got a more efficient furnance. They are honest & not out to nickel & dime you.