Capital Contracting, Plumbing & Heating Corp.
260 Pulaski Ave, Staten Island, NY 10303
|Mon - Sun:|
Woke up this morning to my radiant heat not working (yes I like my feet warm)! Found Capital plumbing on YP.com plus a $20.00 coupon towards their services. A service technician was at my home within 2 hrs of calling them & because I used their services the $49.00 service charge was waived! The repair was finished quickly by a professional courteous service technician who did not put a hole in my wallet when he handed me the bill!! I am not looking forward to another plumbing/heating issue but if I do I definitely know who I will be calling!! I am so happy I found them on YP.com!!! Thank You Ben & Frank!!
Recently, I had an issue with my water heater. I went to the yellow pages to find a plumber in my area. After seeing Capital's ad I remembered seeing their trucks around the neighborhood, so I gave them a call. Not only did they come to my house the same day (within 2 hrs!) to look at the problem, but they had a brand new water heater on their truck and were able to do the job that day! I was told how much it would cost before they started any work (turns out, it was a good deal!) The mechanic who came was friendly and very professional...and very neat too! I will definitely use Capital again, and have already recommended them to my sister-in-law and my neighbor!
I would not use again, charge up front to come out, and fixed one problem, which led to another problem, and if that problem was fixed it would lead to another, which could not be guaranteed....
Yes, we do charge a service charge to come out, but we have coupons on the internet including this site and in many publications to offset this cost. We never try to sell customers more than they need. Unfortunately in older homes, when you try to fix a leak another one can sometimes occur. We try to make that known upfront and fortunately, 90% of the time another problem does not arise. We guarantee all of our work. The only time work is not guaranteed is when the customer does not make all the necessary repairs. We are sorry for the problem you felt occurred and would appreciate your giveing us another chance when your next plumbing problem occurs.
i was amazed by the quality service i received on new years day. i called with a boiler problem causing no heat, they were here within the hour and had the job done quickly to get my heat back on. the quality and pricing is exceptional. would definitely recommend and use again.