Hess in Staten Island, NY

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Helpful Reviews 
Cicero's Service Center
Marion H. rated

We've been taking our cars to them for 25 years. They are honest and very knowledgeable.....very good at what they do. And they treat people well...respectfully. You are in very caring hands with Ciceros.

Mobil
Ecem A. rated

I would give them no star if the system let me, their manager is horrible, rude and cannot even manage his manners. Do not ever go there to repair your car even for the smallest things they can do more harm than good. The manager himself broke my car's remote key because of his forceful and inattentiveness entrance. I guess he didn't respect his job because it was just a simple battery change so instead using a screw driver he hand-forced and opened it. While I tired to explain him he should fix what he broke, he threw a 5 years old boy tantrum and did not take any responsibility whatsoever. Don't want to have a bad experience? Good! Don't go there.

Mobil
Andy J. rated

I was bamboozled. I told the manager I was writing this review Don't go here. They over charge They lied to me about an alternator installation. The manager said he was going to put in a factory Hyundai part for me at a cost of $365 total with labor $487. After I competed my research I accepted the steep price. Something told me to check the actually alternator installed in my car because I knew mechanics that would lie and pull the wool over consumers eyes whom they thought knew nothing about automotive... and I discovered he put in a rebuilt low end alternator. There was no Hyundai stamp or sticker just a dirty greasy bar code. The part cost $100 and they put a 250% Mark-up and a lie on it. My family has been going there since we moved up the block when I 9 years old. And now we will not anymore and told the neighbors and now I'm telling all of you.

Gulf
Danny G. rated

They will try rip people off. They tried to rip my son. I had to go back to the store to set him straight. I will never give them my business again. I will never buy gas or anything from them.

Shell
John J. rated

Good mechanic but the owner over charges and will add urgency to non urgent situations. I used to go here before the owner got very involved in every fix.

Hess Express
gdsmsngr rated
Is a very clean store with man...

Is a very clean store with many gas pumps and free air for all, not many provide that anymore... Thanks.