I’m not big on reviewing places. I feel that one bad experience is not indicative of a place or its reputation. However I have to say that the experience that I had at this “Aunt Butchies” was probably the most offensive and hurtful I’ve ever seen, and it had nothing to do with the food. I’m a realist. I also work in the restaurant/food service business for many, many years. My wife and cousin and I and our two young children decided to stop by Aunt Butchies for some pastries. Once inside while waiting for our order we sat with the kids and had coffee and ordered some desert for the kids. While laughing and having a good time my wife noticed the younger “woman”/hostess or whatever she is start to dart around like a 5 year old with a smirk on her face whispering(but not REALLY whispering) to everyone she could get her hands on. My wife picked up on her annoying and obnoxious behavior and within seconds was able to make out that she was making fun ,pretty openly, of my wife and cousin for ordering desert at 1230 in the afternoon. Then continued to make remarks about their weight. Apparently this was “too early” to have desert and she continued to make fun of us. Now my wife and cousin aren’t the thinnest people in the planet. Needless to say my cousin left in tears. Not wanting to cause a scene in-front of the kids we left! Before we did I approached the owner and he played dumb and refused to acknowledge this “girls” disgusting behavior. All of a sudden his broken English got a lot worse. Look, like I said I’m a realest. I get people make comments about other people. I encourage anyone to think real hard before giving this place ANY business. Especially in this day and age. To be “shamed” and embarrassed like this was sad and hurtful. I will never set foot in this dump again. I realize it’s the new “Staten Island” hot spot but beware if you are packing a few extra pounds be careful what you order and be ready to be ridiculed and embarrassed.
I booked a rehearsal dinner for my sons wedding, I had spoken to them several times prior to the event. The dinner was to accommodated 23 people, We were packed like sardines into the back right of the restaurant. A screen served to separate the next big party on the left. When I arrived the room was not ready. I asked the servers when it would be ready they kept saying 5 minutes, until after 1/2 hr I was able to get the manager. The manager cleaned up what was left on the tables. I ordered beer and wine. Only red wine was on the table. We had only one server for the party. He did the best he could under the circumstances. Over all I would not recommend having an event at this establishment. Food was so so. I ordered the salmon it did not look or taste like any salmon I have had. Total disappointment. Never going back there. Maybe they should stick to deserts!
Wife loved her coconut chicken. My $35.00 rib eye was unetable. Thought it was not rib eye, thought was donkey meat. Very tough and full of tendens. Was to come smothered with mushrooms and onions. There were none, just a trusted piece of cooked whatever. At least the coffee was good. Gave 2 stars because son and wife liked. Bottle of wine went up $6.00 from 3 weeks weeks ago.
Wow to comment from John below, I coincidentally had the same exact problem. I use to be a regular ONLY cause my daughter likes Crossiants, & they were the closest at the time. My Credit Card got charged 7 times , on 7 different days on different occasions . There crooks, beware. They have Russian Illegal Aliens working here. They will steal your info, ID, & name. They'll be a person living in Russia, with you & your kids Italian name, SS#, & money, bank account, etc, ect. PLEASE BEWARE! I'm still fighting this Fraud by them. They were always rude. I should've known better. Why?? ;( , ,
Italianissimo Restaurant is under new management, Chef Franco is sole proprietor and his great cooking skills will give you that experience you'll always want in a good restaurant. All those stories about rude owners and other complaints are not describing this hidden gem, one of the best places to eat in Staten Island. Great wine selection, early bird menus and awesome appetizers.
Gotta hand it to them they have been doing this for almost 70 years and still one of the best on Staten Island
Always go there, love their pizza. I always take my out of town family and friends to brothers
You have to try this place. Delicious Italian food, reasonable prices. You won't be sorry.
I have visited Pasticceria Bruno a couple of times and have been very impressed by the food and service both times. I am a professional chef and am very critical of the restaurants that I visit. I have no problem pointing out problems to the owners but in this case I have thoroughly enjoyed myself both times. The food was excellent, the service perfect and the ambiance was like being in a cafe in Italy. I loved it all and recommend it highly. The pastries and desserts are unbelievable too! Mike Meshel
The food is not too bad but it definitly needs a little more taste to it, and if you are at work don't order for lunch it literally took me 2 hours to have a cold sandwich and a soup delivered!!!!