Sandwiches and Pizza are outrageous. Cookies and Cakes all too notch. I love the Eggplant sandwich and pork and broccoli have.
1024 Rossville AveStaten Island, NY 10309
From Business: If you have a thing for firm-doughnut shaped bread flavored with fresh dairy, fruits and herbs, Heartland Bagel II will steal your heart and tempt your taste buds…
I purchased a piece of crumb cake from them and when I got it home and sliced a piece the cake was stale. I brought it back to the store and was told to read a sign they have posted saying "NO EXCHANGES OR REFUNDS". I was told that I have to come back the next day and speak to the manager. No one in the store at that time could do anything for me. The sign lead me to believe that they are selling stale merchandise and having a problem with their products. This is one bakery I will not be buying from, and would like to make everyone aware of the problem I had with them. I did not go back to the bakery to speak to the manager. My time is more important to me then to speak to a manger about a piece of crumb cake.
They get two stars, one for good bagels and one for friendly staff, but after 30 years of buying bagels here, I am done. They're messed up more orders than I can count and today was the last time. I thought two days notice was plenty of time to fill my order of two dozen for my return trip to out of state home but apparently not. Nor a phone call. So I go home with a partial order. I will be going to Tottenville to buy bagels from now on.
Wow to comment from John below, I coincidentally had the same exact problem. I use to be a regular ONLY cause my daughter likes Crossiants, & they were the closest at the time. My Credit Card got charged 7 times , on 7 different days on different occasions . There crooks, beware. They have Russian Illegal Aliens working here. They will steal your info, ID, & name. They'll be a person living in Russia, with you & your kids Italian name, SS#, & money, bank account, etc, ect. PLEASE BEWARE! I'm still fighting this Fraud by them. They were always rude. I should've known better. Why?? ;( , ,
VERY UNSANITARY...I WORKED THERE FOR TRAINING...NOT ONLY DO THEY PAY BELOW MINIMUM WAGE BUT MADE ME COME IN FOR TRAINING...PUT IN 6 HOURS OF NO PAY...AND THEN THEY CALL ME AND SAY WELL....WE WON'T BE NEEDING YOU....DURING TRAINING ONE OF THE OWNERS DAUGHTER'S PICKED UP A COOKIE AFTER IT FELL ON THE FLOOR AND PUT IT BACK WITH THE OTHER COOKIES....TOTALLY UNSANITARY.THERE WAS ALSO GLUE TRAPS BEHIND THE COUNTER ON THE FLOOR IN WHICH IS WHERE THEY KEEP THE BOXES WHERE THEY PUT THE CAKES AND COOKIES IN...BOXES DON'T BELONG SO CLOSE TO THE GLUE TRAPS.IT'S ILLEGAL TO PAY PEOPLE OFF THE BOOKS AND BELOW MINIMUM...IT'S CALLED HUMAN RIGHTS LAW ENFORCEMENT...DEPARTMENT OF HEALTH...AND A FOOD SAFETY COMPLAINT FOR THIS DISCRIMINATING FILTHY BAKERY...
Very unsanitary ....glue traps right near boxes where cakes and cookies go in...
I have visited Pasticceria Bruno a couple of times and have been very impressed by the food and service both times. I am a professional chef and am very critical of the restaurants that I visit. I have no problem pointing out problems to the owners but in this case I have thoroughly enjoyed myself both times. The food was excellent, the service perfect and the ambiance was like being in a cafe in Italy. I loved it all and recommend it highly. The pastries and desserts are unbelievable too! Mike Meshel
My co-workers & I reach received cookie platters from Alfonso's today. The cookies were very fresh & delicious! The presentation of the tray was nicely presented in festive wrap w/ribbons. My family & I enjoyed it so much I just had to call Alfonso's to compliment them on such a good job! The young lady on the phone was very professional and courteous, thus the 5 stars! I live in NJ & I'm considering ordering cookie trays from Alfonso's as end of the year teachers gifts. YES, I would recommend this shoppe to everyone!
high prices and rude service. i was not too impressed the last time i purchased a few cheese cakes and butter cookie. the 2 ladys taking the orders were arguing and too busy to help. Once they did help she was rude and i was not overly happy i spent my money there.
This place is amazing! They have great food and great service. Highly recommended!