When purchasing your pen you should have been aware they have a no return policy. That does not mean they have bad customer service have you called and talked with the manager? She is great with customers and is always understanding! They don't leave customers unsatisfied they are more than willing to help you out with whatever problem you may or may not be having.
114 Heister StState College, PA 16801
From Business: Our smoke shop is located very close to the University in center State College. As we specialized in glass we have the largest selection of glassware in the PA. H…