POOR SERVICE. BAD FOOD. Thinking about dining at the Mayflower Restaurant (now Roza Mayflower) in Greensboro? Don’t bother. We had the WORST experience there yesterday. There were 4 in my party. Two of us ordered broiled combos (2-item combo with scallops and tilapia—and a 3-item combo with scallops, jumbo shrimp and flounder). I also ordered a side salad that never came. The scallops were not fresh… they were old, rubbery and full of grit. It felt like I was eating sand. The ‘jumbo shrimp’ were (literally) about the size of a quarter and could barely be considered medium size… not even large shrimp, and definitely NOT jumbo. The piece of flounder was not much larger than a credit card and had no flavor. I tasted ½ of one scallop and a small bite of the flounder and immediately sent it back. The waitress took a revised order for popcorn shrimp and trout. Twenty minutes later, a manager came to the table and said “I placed your order, but he (the owner) scratched it, and just listed your baked potato.” We were confused and asked, “Is the order coming?” She said yes, and that she would go check on it. But the original server was nearby and shook her head at us. She quietly said, “No. He’s not gonna do it. It’s not coming.” She knew they were refusing to make any corrections for the jacked up order they originally prepared because they had done it to other customers before. I told my husband, forget it. Let’s get out of here. I left without eating anything other than the few bites of my baked potato and yes…. they charged me $2.15 for it. The Mayflower sign is still in front of the building, but this is NOT the restaurant we enjoyed many times over the years. They've changed. The scallops were not fresh, the shrimp were tiny and the fish had no flavor. Top it off with new management that has NO concern about good service or making things right for their customers, and it’s a recipe for where NOT to ever eat again. I’d rate them a ZERO if I could.
3011 Randleman RdGreensboro, NC 27406
From Business: Founded in 1953, Libby Hill Seafood Restaurant maintains various locations in Virginia and North Carolina. It specializes in fishes, such as flounder, Alaskan whi…
This is the only Libby Hill in Greensboro that I will visit willingly ����. The food is always fresh & extra hot. Service is great as well.
It's hard when you have been in management for over 10 years and knows the importance of good cust serv Not even going above and beyond but just old fashioned CS My husband and I went to eat here this evening. We walked in it was freezing the air was full blast and every fan in the building was on. Mind you it is close to 7 PM and raining. We went to the car to see if I had something that I could put on and when we didn't I asked if the one fan directly over me could be turned off. I was told No if they turn one off all of them get turned off we decided to take the food to go because I couldn't bare it. Imagine my surprise when we get ready to pay that there is an up-charge for taking it to go. I asked for the manger only to find out he is the OWNER. Explained myreason we were leaving was because it was uncomfortable he says ok thank you. Not even an apology sorry for the inconvenience nothing. I'm one person I get it but I'll never be back. A sincere apology goes along way.
I have been to several bonefish restaurants and they all come up short of this location. The service, food, and atmosphere is top notch. The only downfall can be long wait times during peak hours.
I got a shrimp plate which cost me nearly $12 and this is for lunch. I get my plate and most of the shrimp have not been de-veined. I mean $12 and I can't get a clean shrimp. I called back and the waitress said "we clean them in such large quantities that it's impossible to get all of them cleaned." I can understand that but I can see a couple but most of them weren't. So basically I just gave them nearly $12 to eat crap. There is a reason I haven't been there in years and I won't be going again.
I drive several miles to eat at Bayside and it is well worth the trip. Great taste, big portions and friendly staff. I have no complaints, I'd encourage you try it and you will go back for more. ;-)
Stay away. The is not the Mayflowers you use to know. The food is not nearly as good as it use to be and the service is AWFUL!!!! When your food is not up to par, you need to have good customer service and these young ladies need some training!
I am a huge fan of fried seafood. Calabash style buffets in SC have nothing on the food at Bill's. Go figure you have to drive inland to Greensboro to enjoy such good seafood!
Reel Seafood Grill has outstanding seafood and a modern casual atmosphere. The patio cannot be beat. Easy to get to at 2002 New Garden Road. Can't wait to go again!
I am not happy with service at this restaurant. I decided to dine in today at 6:30 pm with my dad and the food did not tast good to me the fish and the shrimp had a funny taste to it. I gave food away but I was kindly asked how I like my food and I was honest and told them my server was rud and talking loud about the fact I did not like the food and express his upset on how I felt about my meal. I do feel if I am paying for food I have a right to express if it taste bad. I know understand why business is not at good there as it us to be. I will no longer eat there. I saw my server coughing over everyones drink he served,. While rolling silverware he was coughing over them and rolling them up. He coughed in his hands waiting on people with out washing them. This is enough for me to never go back. Very nasty service Libby Hills. I and my family wont be back. it's sad if you can't take the truth when some one tells you it did not taste good. It could be helpful. Poor customer service that bald headed man needs to be fired or wrote up. But will you do it because of who I am. ? I will not nor my family and any friends I am going to tell everyone of this bad experience and have a nice day.