Copy Cow is the best. Professional in every way. They have produced calendars for me the past 2 years and brochures as well. They have always met and exceeded my expectations. Thanks Copy Cow
I have to do things here every once in a while and I am always disappointed. They are not prompt or forthright in telling me the approximate time a job will take. I feel that even simple print jobs pose a huge challenge to them - as if they are learning everything for the first time. It is always chaotic and frustrating.
Obviously, management does not value all service, only certain services. When a paying customer brings in a binding job, she should not have to wait for 10 minutes just to be told, "We are busy, come back in 10 minutes." When I returned 30 (20 more than the given time) my binding was not done. Instead, I was met with excuses. Also, I was then told thy could not do my binding then, and I could come back A THIRD TIME (at their convenience, not mine) to pick up a simple binding job. Why should anyone waste their time and money on bad customer service. If I could give negative stars, I would.
I have worked with Copy Cow since they opened many years ago, and have never had a problem with them. Wonderful service, great copies