What a terrible organization. Don't let the new name fool you, they are still under the same non-responsive management. After faithfully completing my contract at a price that is outrageous to start with, I tried for 3 months to cancel. The first time wasn't received and I was charged another month. The second time a reply email was sent asking for further justification before they would accept my cancellation, I was charged another month. The third time my cancellation was finally ACCEPTED but the contract has a hidden clause allowing them to charge an additional 1-2 months after your cancellation depending on the date of month it was accepted. I had to report the charge as fraud to get them to stop and now I'm facing collection for the additional month. DO NOT JOIN! There has to be better options.