After researching their carpet dye sticks product online, along with multiple videos on line on how to use their product, we took a chance and placed an order. Not only did we place an order but we paid for 3 day priority mail delivery. It’s been over a week and a half and have not received the order. Tried calling the number listed, it goes straight to voicemail. Left several messages, no return call. Used the email form n their website, with no reply. Researched the owners name and found they are also owner of Diversified Floors in Stafford Texas. Call that number and it’s the exact same voicemail as the number on the dyestick website. Again, no return call. Found a different email address tied to that business and finally got a very short reply....”Oh, I’ve been away from the office, let me check on your order”. No further response or clarification than that. I replied asking if they intended to refund or resend the order. Received a very short reply....”resending order.” When I replied asking for a tracking number. I have received no response despite threatening to file a BBB complaint and filing a claim through pay pal. It’s been another 4 days since they responded that they were resending the order. Don’t do business with this company. You’ve been warned.
I have been a floor and Decor customer for years. Although, they do have cheap pricing on their tile it comes at a cost.The Service. Throughout the recent years the store has gone through various General managers and the service has only gotten ridiculously worse. I usually am not the one to com…
11200 Broadway StPearland, TX 77584
I recommend that you stop and run before you buy from this chain. They sell defaulted products; they do not stand behind their products. I bought tile for my home, within a few days it started breaking. They gave me 7 tiles to replace the ones that had broken. Within 4 months I had holes and pit…
841 E Highway 90aRichmond, TX 77406
From Business: We have been in the floorcovering business for over 45 years and in the paint business for 30 years. We have a saying in the flooring business "Where Flooring is a business and not a sideline". In the paint business it is "Where Great Quality and Service Match". What makes us unique from the others is the fact that we use …
18. The Dump
The service was very good and I would highly recommend your store to my friends.You have a very good selection of furniture and very good prices. Your sales people very helpful.Wish you all the best.Mariam Issa
I would NOT recommend this company ever. I'm having my floors redone and you should see the sloppy job that was underneath the tile they laid down. Unbelievable. We were out of town when this job was down. We put tile and carpet down. Was not happy with the carpet cause the seams were really sho…
This owner is indeed a BIG crook, he cheated many rug dealers too. the 1st review is much justified. i'm told by a rug dealer he will ruin someones business as he does not like to see someone doing well, as he has ties with the insurance companies, which he lies to get money from them too.
28. Colony Carpets
13030 S Kirkwood RdStafford, TX 77477
From Business: For more than 31 years, Colony Flooring and Design Inc. has been engaged in carpet cleaning services. Located in Stafford, Texas, the company offers a range of services, such as window coverings, tile, carpet cleaning and laminates flooring. Colony Flooring and Design Inc. provides steam cleaning of carpets, rugs, binding …
Albert was a pleasure to work with- I felt that I received individualized attention. He was helpful in pointing out the features of the many carpet selections and considered our lifestyle in the decision making. Crew did a nice job of cleaning up. I would recommend that anyone carpeting an office room with wires and cables, to disconnect them yourself. I had trouble trying to figure out how to reconnect the cable TV for this reason. In a city with large franchise companies it is refreshing to know that there are small, individually owned businesses around to give personalized service.
Terrible experience. The wooden floor was poorly installed. There were many instances of over wood, splinters and poor edging filled with putty. Complaints got to such a level that they agreed to rip the floor up and relay. One would think that they would make a much better job 2nd time around. How wrong could I have been. Once again, overwood, splinters, putty....bad job. I was not the only one. I solicited opinions from others who had Miller Bros floors. I found the same problems with little being done to remedy the situation. Terrible customer service too. ..In my mind arbitration was not an option as builders sat on the arbitration panel..... go figure? So lesson learned. Your choice but think carefully
Excellent Company!I had a wonderful experience with the guys at Floors Galore when I was building my house. They did all my floors, tile and hardwood, granite countertops, and outdoor tile patio area. They were honest, straightforward, and did a good job on the installation. Everything went accordingly. A+