Mills Noris Marina
Oldpost Rd, Staatsburg, NY 12580
(845) 889-4200Add Hours
10/30/2011Provided by Citysearch -
My fiance and I rented a cabin in Mills-Norrie. We drove two hours to get there, only to find that there was a vehicle parked next to our cabin (about 8-10 ft. away). I thought perhaps the park had made a mistake and given our cabin to someone else. Turns out, the vehicle belonged to the cabin down the hill. I asked them to move it. They claimed that they were allowed to park there because they weren't able to get their vehicle, a truck, down their own driveway because there were trees (there weren't) and rocks (there weren't) in the way. Both parties went to speak to the park worker, Sheryl, and in an effort to resolve this petty dispute at 10pm on a Friday of their last weekend open, I offered a myriad of alternatives to placate everyone involved. For example, I suggested they move their truck to the cabin next door that appeared empty, and that if someone else came to that cabin that night we could once again resolve the issue. I offered that we both park our cars near the office, again, to be fair and to resolve the issue. Sheryl stated that that was their park policy and had always been that way. She claimed there was no where else they could park (except I guess she forgot they had a driveway made for their cabin, or about the parking area near the front office) despite the availability of space on the grounds.
Furthermore, it was clear to me that she and the other party knew each other as she was talking with them about their children, and I also heard her give them personal information about us.
Needless to say, we left, and drove two hours home. I spoke with Frank Bolger, the park manager, who also became hostile to me on the phone, and he said he would not issue a refund. I am in the process of pursuing my $175 refund from the General Parks manager. I will not be charged that amount of money without being provided the service.
In my mind, if a cabin is inaccessible by truck, then it's certainly inaccessible by ambulance, and should therefore not be open to the public. I should also not have to think that at night there is someone creeping around my cabin because their vehicle is right behind my window. What if they came in and out all night? What if they wanted to hang out by their truck? What if I have to wonder if they are doing something to my vehicle, or otherwise? I shouldn't have to wonder, and I shouldn't have my money taken because of it. They falsely advertised their service because I certainly wouldn't have paid nearly $200 for a cabin whose grounds are used as a common space. This park has violated my Right to Be Informed, and has acted poorly in remedying the situation.
When I originally looked into this location, I was disappointed learning that the cabins have no bathrooms or fireplaces for ~$85 a night, but I booked anyway because I knew they offered beautiful views of the Hudson. What a headache, and I'll be sure never to go back to this backwards, locally nepotistic place that readily stole my money
07/14/2008Provided by Citysearch -
My GF and I looked into this park and it advertised being in the Top 100 of 2007. We couldn't find any reason why it would be in the Top 200. The facilities were very dirty, access to the Marina is not really accessible, it's more like a hike to get there. Small patches of the river can be seen through the thick woods and that's not even accessible. We tried to rent a canoe from the marina and they only do Kayak tours to an island and back-not interested. Our campsite was ok, we had to setup the tent on a slope (no level ground in the grass). So besides having some hiking/biking trails available, that's all there is to do. There wasn't even a store to buy supplies or wood from! We had to drive all around town to find firewood.
I have to say the location is great based on what's in the area. Hyde Park is close by and a joy of a town. Lots of restaurants and small town stuff within a mile or two. - that's my 2 cents