Considering doing business with this company? Don't sign the contract without a specified delivery date.It took 5+ months from the initial quote to the installation.Over 4 months from date the contract was signed and deposit cleared my bank Install was rescheduled twice. No advance check by vendor for product size accuracy. Installer found error on-site, just prior to install. Be aware - permits are applied for by the company and in this case were issued the same day by the municipality of St. Petersburg, FL. Beware of open ended delivery dates.This company uses both a mfg. AND a middleman "assembler" in Orlando. Ask if they use “jobber” crews. This company offered NO voluntary customer service updates by phone or email until install rescheduling became an issue at the tail end of the process.Put all company phone numbers in your phone; monitor calls.Protect yourself!
110 Clearwater Largo Rd SLargo, FL 33770
From Business: Luminarie Designs offers professional grade custom art glass for home owners, architects, and interior design groups as well as AWARD WINNING GLASS DESIGN SERVICE…
I had a sliding glass door that was old and bumping a lot when opening/closing. The man there knew exactly what I needed, had it in stock, and it was inexpensive. What a nice man, and very knowledgeable as well. This was at least 2-3 years ago, and the door still opens/closes smooth as silk!
Company was great at giving me all my options to make an informed decision.No high pressure sales job like the other two company i to kick out of my houseThe service was excellent before during and after the sale No hidden costs that i experienced with other contractors.They knew exactly what it was going to take to do the job right the first timeGood Job WDE!!**First Class**
I never give reviews online but felt I needed to after working with this company. I placed an order in September with gina. Over several months I had enough office visits to see not only how she dealt with me but others who called and walked in while I was there making changes to my order. She was always nice and very informative. She tried to teach me about windows. She had a lot of patience for me and my multiple order changes. She often juggled phone calls and people walking in while she was working with me. She always seemed to keep her cool and still have time to make small talk with me asking me about my weekend and my son. She helped me with an issue with my architect and several bedroom windows. Had she not held her ground I would have had to eat several windows. In the end the architect and the building department missed a window that did not meet bedroom egress. She caught it and saved me $900.00 She said architects miss it all the time but I am just thankful she wasn't a number puncher and actually thought about what she was looking at.
I contracted Windows Doors for replacing my windows and doors. We had a few hiccups but I am very very happy with the end result. I can't say enough about the installers and how they paid attention to detail. We researched other companies and had other estimates but Windows Doors were referred by a friend so we chose them. It seems like they are a smaller family company and I believe it shows. I never got the feeling I was just "another customer" to them. They made us feel important. I would definitely use them again and highly recommend them.