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BBB Rating
A+
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Hours

Regular Hours

Sat - SunClosed

Payment method
master card, visa
Categories
Auto Repair & Service, Automobile Inspection Stations & Services, Mufflers & Exhaust Systems, Automobile Parts & Supplies, Automobile Accessories, Engine Rebuilding & Exchange, Radiators Automotive Sales & Service

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Reviews

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Jack C.

05/30/2017

Overall
Expertise
Professionalism
Promptness

For all of his honesty, Tim has gotten sloppy in his employee integrity. Instead he makes excuses for them. I originally took a PT Cruiser that had a simple problem, replaced a cam-shaft position sensor and he charged a reasonable price. Later I took a Buick that I told them needed a harmonic balancer, that was done ok. Later sent my daughter to him with A/C replacement in a Caliber, I told them to use new orifice, dryer and compressor. Less than 2-weeks it was back in for loss of freon. Seal blew because clutch was not installed correctly. Returned again when freon leaked again due to hose not properly tight. Today daughter reports A/C is still not cooling this summer. Took my wife's suburban for transmission replace. My wife did not even get home and said not shifting right. She had to abandon on road. I inspected and found fluid pan drain plug missing and dripping remaining fluid on ground. I told Tim what I found and he tried to deflect culpability, then I showed him pictures of what I found. Tim had the trans replaced with another. I picked-up and drove the suburban home and immediately noticed the shift indicator did not work (dash instruments). I immediately turned back and told Tim the problem. Again he just shrugged-off the lack of detail and final checkout. I will never use Rae's again.

Monica M.

08/30/2016

Overall
Expertise
Professionalism
Promptness

Excellent service and quality repair work! I have never had a problem with any work Rae's does. I recommend Rae's!

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