I don't ever take the time out to write a review, but I do believe this company deserves one.I had a few questions about the length of hair, I called and spoke with Keith. He told me what he had and didn't and call was a week prior to me ordering. So he was very kind, and gave me an alternate number to call bck if I didn't get a hold of him on the main number. Well the day I was ready to order I let him know the colors and length I wanted cus I want 24" braiding hair. He communicated back what he had, and later on that evening we did the transaction over the phone, it was a great deal! Plus he added if I didn't like it or if I felt it was a problem I could return it to get a refund or exchange. That's nor heard of where I live, I live right outside of Houston, in the suburbs, and once you purchase hair here you're stuck with it, period! I got my order confirmation, then emailed him a day or to later to let him know I haven't received the tracking number, he apologized and dent that right away. I got my package within 3 days of my order. How great! No hassle, with all orders placed online, to always insure your product just call and check if they have what you want, before you order, especially dealing with hair in a timely manner. I will recommend this site to friends and family, and will buy again.
.i like to go here to get my lashes done because i save a few dollars but they never use the whole pack of lashes nor do they give you the ones that they dont use.. Their customer service isn't very pleasing most of them have attitudes and act like they don't want to be there unless you are someone they already know or if they know you are going to tip them.. I usually go here bc the service isn't expensive but i would rather spend an extra 5$ at my friend's shop knowing that she will make me feel welcome, knowing that my sevice is appreciated, and knowing that she will give me her best service every time than continually be short handed by these women..
I have nothing but good praise for this company. They carry many hard to find items like there A plus Ozone wigs and they have the lowest prices online for them. I have ordered MANY Ozone wigs from them during the past 3 years and I have always been satisfied with the quick delivery and quality. There customer service rep is very nice and I always feel good about my purchase after speaking to them. I usually don't write reviews but I believe this company deserves a good one because it seems like the negative reviews were due to the customers fault. Loyal customer for 3 years.
I have ordered many times with this company (more then 10 times) and I'am always satisfied with my purchases. The shipping is very fast, almost all the time I receive my package within two days of ordering. The customer service representative is very friendly and knowledgeable of the products. I have read two other reviews that are not satisfactory but out of thousands of orders I guess a few problems can arise. Overall there service is very good and I highly recommend Tophairwigs.com.
I recently made a purchase from Tophairwigs.com and I'am very satisfied with the experience. I received my package in two days after I placed an order and everything was in new condition. The shipping was very fast I can recommend Tophairwigs.
Very fast delivery, My order shipped out the same day I ordered and I received it the next day! Very good quality hair. Customer service was also very good and helpful. I give 5 stars for my experience.
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I go to discount wigs especially for Alicia to do my lashes she's the best .Her service is very good she's fast and does a perfect job when I get out of her chair I look like Betty Boop