It has been a challenge to work with in every way imaginable. No communication. No accurate accounting methodology. Non-existing project management. It has been a long time with no resolution to problems.It seems we need to real several of the board members to fix this problem. DO NOT engage this company for your HOA needs.
Do your research before renting or using them as a management company. Don't expect to get your deposit back regardless of how good the house is, unless you take them to court. I was charged for stuff their maintenance workers did as well as damage that was there prior to is moving in. Yes I had proof and I have lawyers involved. Also, when this company conducts inspections make sure you are home. They will go through everything from your closets to your dressers and it's not 1- inspection or even biannually. They conducted 4 inspections in one year. If you have a property to rent, they are in in NO hurry to rent it. They had almost 3 months they could have listed the place I lived in and they didn't advertise till a week after I moved. It was only rented after they dropped the price. They are extremely rude and unprofessional. They are non-friendly military business that steals money from them. Having rental properties I would never use this company to manage mine.