STAY AWAY AT ALL COSTS! I went in for a pedicure and decided to get a manicure afterwards. The pedicure hurt a little when she was cutting my nails but I didn't think anything of it until I got home and noticed that one of my toes was bleeding and the nail polish had just hid the blood. But that wasn't the biggest issue. The thing that BROUGHT ME TO TEARS is when the manicure started. The technician asked if I wanted a cut down and I said "just a little to even them out" since a couple of my nails were shorter than the others (and by shorter, I mean about a millimeter difference, nothing dramatic). When I looked at my first hand to see what she had done (because I couldn't see until she was finished), she had cut my nails so low that there was hardly any white at all! My nails had gone from extending out past the tips of my fingers to now hardly having anything left to them. Why would someone think it is ok to do that to a client or that a client would want that to be done unless they EXPLICITLY said so? When I started to cry (because it has taken me a very VERY long time to let them grow strong and out that far after years of habitual acrylics), another woman came over and asked if I didn't want them cut and when I told her that I said I just wanted them evened out, I held up my other hand to show the drastic difference of my now ruined nails. They kept asking if I wanted tips to make them long again but why would I now opt to get tips and pay them for something that resulted from THEIR actions? I asked to just have the other hand evened out so that the two hands matched and even in doing that, the second woman didn't bother to cut the nails on the second hand straight at all and I had to fix them myself when I got home. THEY HAVE DESTROYED MY NAILS. My bloody-toed and nub-nailed self has already sent pictures to all of my friends in the Springfield and Alexandria areas, but hopefully this review will save others from making the same mistake of going here as I did.
21305 Windmill Parc Dr Ste 125Sterling, VA 20166
From Business: Our goal is to treat each client with respect while providing superior services in a relaxing and enjoyable environment. We help our clients achieve a new relatio…
It's always a pleasure visiting Cassianna's. There's a warm greeting when you enter, the staff is very professional, the service is fast but not ru…
Very nice place , excellent service and reasonable price ,
Don't go here. After getting my nails done, next day my fingers were a little swollen, red and they hurt a lot. Had to remove them and they would not refund my money saying "we didn't force you to get your nails done". They literally said they would rather loose a customer. Terrible customer service. Will NEVER get my nails done here again!
Always have great service and my time here is well spent. My manicurist is Susan and I have been exclusively going to her for years. I highly recommend her to friends and family!Thank you Susan!
I went to Embellished Beauty Studio located inside phenix salon suites and the owner delvina was amazing!.She did a great job with my cut and style! She is very nice and professional and can definitely give you any style and cut you want!!
Quality service at an affordable price. All prices are reasonable. I am a recurring client. recommend this place to anyone looking to get any hair service. They have stylist and barbers which is great for a person like me. I get my hair done while my husband gets his haircut with his barber.
They always seem to not have time. I guess they don't need much business
The best nail salon in Springfield and the only place I know of that includes the paraffin wax treatment with a standard mani & pedi. Every technician does a fantastic job!!!!