The company is average at best and relatively over priced. We had one issue in the matter of 10 years of business and we were treated as if we had committed robbery of some sort. Customer service is not a priority at this establishment, its essentially not even in their vocabulary. If I could give 0 stars I would.
Didn't find what you were looking for?
Please help others by helping us do better.
Do your research before renting or using them as a management company. Don't expect to get your deposit back regardless of how good the house is, unless you take them to court. I was charged for stuff their maintenance workers did as well as damage that was there prior to is moving in. Yes I had proof and I have lawyers involved. Also, when this company conducts inspections make sure you are home. They will go through everything from your closets to your dressers and it's not 1- inspection or even biannually. They conducted 4 inspections in one year. If you have a property to rent, they are in in NO hurry to rent it. They had almost 3 months they could have listed the place I lived in and they didn't advertise till a week after I moved. It was only rented after they dropped the price. They are extremely rude and unprofessional. They are non-friendly military business that steals money from them. Having rental properties I would never use this company to manage mine.
I had taken my house off the market after having it listed with another agent for almost a year. When I decided to attempt to sell it again, I met with Jake and couldn't have been more impressed. He was very straight forward on the reasons why my house had not previously sold, I felt he was very honest in his assessment of my house and that he really understood the market, especially in my area, so I decided to list my house through him. I am SO glad I did! And their phone number is (703) 851-2331.