What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
6699f Springfield MallSpringfield, VA 22150
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
6413 Backlick RdSpringfield, VA 22150
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One of the worst place that takes 5 hours to do a 15 minute oil change. They are professionally trained to lie about your tires, brakes, suspension …
7704 Backlick RdSpringfield, VA 22150
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This store fixed my car in May of 2016 after I got it back from a theft. I asked them to do a bumper to bumper check, fix anything that was wrong. Check everything and let me know what needed to get fixed. They came back with tires and rear breaks. Said fine, fix it. Three weeks later the breaks started squeaking. I know new breaks sometimes make noise but I called to check. They had me bring it in-this time it was the front breaks-all the way down to the rotors. I was close to destroying the breaks. I asked why they didn't catch this a few weeks ago and they gave some explanation that seemed like tap dancing. Okay, fix it. My husband got involved. They suddenly took off money etc. He said get the oil changed too. Okay, we will. They said they would do the oil change for free. Everything was done, we walked out. At this point we had spent close to $1700 at Merchant in about 5 weeks. Push forward 6 months, my car is making a sound. I bring it in to another mechanic and they asked when the last time I had the oil changed was-I said June. I have the information but it doesn't show so I call Merchant to inquire. They deny all of it. When I asked, since I had the car in on a regular basis why didn't they offer oil changes, they said it wasn't their policy to offer oil changes. It was the responsibility of the owner to ask. When we indicated we did ask, they said we had no proof. Outside of a videotape of us asking, what type of proof could we offer that we asked and it was not done even though we were told it was done. As a result I am facing $5000 in repairs on my car. I have proof of other oil changed, new tires, brakes, batteries, etc that I can show. I took care of the car but because Merchant neglected to do this last oil change and they are neglecting to own up to their mistake I am out thousands of dollars. The DM and the store manager couldn't even manage a decent apology because they fear it would make it look like they were taking responsibility for a mistake.
I asked Mr. Fernandez to take care of a couple of specific problems and to check out my truck because I was going on a long trip. Afterward he offered some suggestions of things he thought should be taken care of now and some things he thought could wait a while. I really feel like I can trust this man as a mechanic and I don't say that lightly. He was pleasant to talk to and explained the issues well. His rates are reasonable - no surprises when it came time to pay the bill. He got it in and done when he said he would.
Great service and very reasonably priced. I highly recommend German-Swedish Auto for all of your repair needs. I've been using this business since 2008 and have never been disappointed.
I took my Mazda5 there and they were absolutely fabulous! Honest, quick and professional. I have been looking for a dedicated mechanic for three + years, and have found him!I highly recommend Q Service!Juan
I’ve taken my 540 BMW and 911 Porsche there for years. They have great services and reasonable prices.
Impeccable service and professionalism. Great prices. Would recommend highly to anyone. -Jim and Terri Scullen
Professional, prompt and fair. Highly recommended! I have taken our Saab, 2 Volvos and 1 BMW there over the past decade+ for service/repair and have always been very pleased.
I've had my 2001 Volvo fixed here dozens of times. I've always had the best service to my aging car and I've enjoyed the service ethic and exprtuse of the owner and his staff. The service people have a really extensive knowledge of my car, and it has a LOT of quirks! I would recommend this shop without hesitation. While my experience has been Volvo's, I would not hesitate to bring in my wife's 2010 Lexus RX 350, when the dealer CPO warranty is up.
Best shop in the State, the work came out great . Jose and his team did a great job and got my job done in a timely manner D all American Body and paint shop made sure that there was know collision in my pocket
Working with these guys has been easy. Thanks for all you guys do. I personally had the pleasure of working with the owner and he is a good guy. Will always recommend these guys. You don't want to be stuck on the side of the road for hours like some companies. Save yourself some trouble and call these guys.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.