Unfortunately for me, l trusted Amerigas! It's very much so , a hudge waste of your money and time attempting to get services! Check fraud is filed! I give O rating!
If I could give zero stars I would.These people are rude, unprofessional and almost impossible to reach.Why would I continue to sit on hold only to have the call dropped.Then after you finally reach them they are rude.
Terrible customer service. Impossible to get people on the phone for accounting questions (they are always out of the office). I signed up because they offered monthly billing, but somehow I was taken off monthly billing (no fault of mine, I paid automatically every month, always on time) - and they filled up my tank and took $800 from my bank account 3 days before my vacation! I've gotten multiple promises for fixing this and calling me back - to which no one has followed through. I'm actually sitting on hold RIGHT NOW going on 10 minutes while the corporate call center is trying to find someone at the franchisee to help me. Got them on phone. They will call me tomorrow. AGAIN. DO NOT sign up with these people!
Most unprofessional customer service I have EVER had. Argumentative and inaccurate with their records. If at all possible for you to do business with someone else, you would be better of doing it!
I have terrible dealings with them also. Really slow in delivery. I called them for price of fill up and that was it. Few days later they just showed up and filled it up out of the blue and I was mad. Made them pull out the propane because I was so mad because I already had a truck from Amerigas coming and they are very quick in their deliveries. Now this stupid idot moron manager now is taking it out on me and now has banned me from buying gas from him because of his person in office screw up. He can stick the propane gas up his rear before I will come back to this lousy propane Company. People do no mess with these morons at this company they will mess you up thats for sure it just a matter of time. Amerigas is the propane Co. to deal with really professionals at this company and at the front desk!
Save yourself a lot of grief and phone calls and do not use this company. We called them 9 times to get our 250 gallon tank filled and they would give us a delivery window of a couple days and never show up. We would call again and they would give us another window and never show up or call to tell us they were not coming. We finally gave up and called them and said to cancel our still pending delivery as we were down to 25% in our tank and they still had not delivered the gas or called to reschedule. They were not apologetic nor did they even offer an explanation or apology, in fact, the lady who answered acted as if she was not surprised and this happened all the time. We are trying Amerigas, hopefully they are in business to make money and service their customers.