3497 Tom Austin Hwy, Springfield, TN 37172
Cuisines: Mexican, Fast Food, Latin American, Vegetarian, Omelets
Specialties: Tacos, Naked Chicken Chalupa, Combos, Dollar Cravings, Burritos
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Ive been coming to this Taco Bell for a while. Sadly it seems its just slowly getting worse and worse. After waiting 20 mins to get my food they forgot to hand me my Baja Blast Freeze. It was when the lounge was closed and i didnt want to wait at the drive thru line for another 20+ minutes. I went and knocked at the door. Everyone just looked at me like i was crazy even after waving to get there attention. I call and someone answers and tells me they cant let me in. I said i understand and told them just to give me my freeze thru the door. They didnt and I am now as i type this waiting in the line now... no customer service at all. They dont care about us or our time.
My best friend and I went to taco bell and ordered 2 #3's, one set hard, one set soft, and a #8. A number 3 is three supreme tacos, lettuce, tomatoes, meat, cheese, and sour cream, none of which had tomatoes, cheese, or sour cream. The #8 is 3 Doritos locos tacos which we received 3 hard shell tacos with meat and lettuce. Not only were we charged $17+ but restaurants don't just unfulfilled orders from customers, that's how they get reviews for lazy workers.