Mattress Firm Springfield West
751 W Sproul Rd, Springfield, PA 19064
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I will never buy from Mattress Firm again after my experience with Kurt at the Springfield location.
He was ready to put through the order with the full list price and I had to actually ask to be charged the advertised holiday sale price. I also requested the advertised free shipping offer for purchases over $500 and was told there wasn’t one, but when I double checked again at home there WAS a free shipping promotion. I was given misinformation on the combined height of the mattress and standard box spring set and it ended up being several inches higher than I wanted. Switching out the standard box spring for the low one would have cost me another $150.
If you absolutely have to buy a mattress from Mattress Firm, order online so you can get the correct measurements and any offered sales/promotions. We purchased another mattress set at Mattress Factory and had a great experience, so I’d recommend them.