Came to pick up my food which has been sitting for over a hour. I had been waiting on a call. Which I never got. Usually when you order food from a place they call you when it's ready to be picked up. The waitress didn't clarify that their policy is for you to come in when u think it's done. So I came in to see what's was going on. My food was just sitting there. Then I asked 1waitress about it and she kept walking towards the back . So I asked another lady how long has my food been there cause it's been over an hour. She say with a attitude, " well we don't call". So I'm a little frustrated about the situation and ask why wouldn't anyone call if it has been there so long. Then the manager Courtney comes, and say the same thing! which I don't understand cause it's been so long! all of the waitress even the manager had a attitude! Megan and Courtney were so rude. Courtney told the cook to remake my food then she starts Whispering in front of my to the cook and laughing after she put my order in. The worst customer service I've ever encountered. She was trying to argue with me about it and I'm telling her I'm not here to argue I'm just not understanding why my food has been sitting there for so long with no calls. Like I'm supposed to know your policy! This is not the first problem I've had with them they've gotten my order wrong plenty of times food is always undercooked and staff is always rude! The manager made it seem like it was my fault that my food was sitting there for over an hour. I pretty much feel like they spit in my food. don't go horrible staff. Food is not good. again my order is wrong! I asked for mayo & pickles on the side and didn't even get utensils salad is not eatable! then I go back in and ask for pickles and utensil and the manager has a attitude and makes me feel like I'm a problem. The minics me as I'm walking out and say I didn't get my pickles! I can't not believe how unprofessional she is all because I don't know there policy.
The pump used to be very good today I went at 11:30 and the coffee had been sitting awhile. The food was mediocre at best. I was real disappointed.
The two previous reviews are laughably petty and ignorant... we were pleasantly surprised with the quality of the food! The service was fast, the staff was friendly, and the prices were cheap. Will definitely go back. We had the tomato bisque which was great and the turkey pesto panini which was even more delicious. The bread was toasted and buttered like grilled cheese bread- nice touch.
Horrible service! Horrible environment! Horrible people! These people are rude and there food is horrible. They train there employees to be douche bags. Literally. They want there employees to treat people like crap. They are expensive also. 9 bucks for a sh*tty roast beef sandwich.
I applied for a job called in everyday for a month walk ins all the above dressed appropriate and was well qualified. Live right across the street and there was no reason I shouldnt have gotten the job. They are rude when you call they are un professional when dealing with unexpected situations. They allow the tweaks of springfield to hang out and do drug deals in the bathrooms and parkinglots. so over all I would rate this place a 2 would rather spend my money and work at jazzies or ashleys deli.
Great staff always friendly and attentive no matter how busy. Food is great and another is friendly and fun.
amazing food for really cheap!! i was supervised how much food you get for the price.. and the staff is always cheerful..