They sold me a used car that wasn't serviced before they sold it. And wanted me to pay for the repairs before I even made my first payment. If you're looking for a good quality used car , This is not the dealer you want to buy from.This story goes on for almost a chapter.
Mike was wonderful and never pushy, we knew what we were looking for but were also interested in options that were available. Would definitely do business with again. They met all of our expectations for the sale and were great about giving that little extra to complete the sale that same day. We recommend them to all of our friends and family.Thanks for the great job Mike!! :)
I purchased a 2011 Chevy Cruze and I couldn’t be more thrilled. Not only because, I have a new car to drive that is way better on gas! Igor and the staff made the process so simple and easy. They cleaned and detailed the car to the point where you would not be able to tell it was previously owned. As soon as I walked into the place the atmosphere was so upbeat with how happy you can see all the workers are. They have beautiful fish that surround the dealership and beautiful waterfall that welcomes you as soon as you walk into the place. I did not feel pressured at all into my deal with them and will be purchasing a car thru them again in the future when the time comes.
Couldn’t have be more happier about my service here. Mike is the best at what he does. He is very calm, cool, and collected. He knows what he is talking about and if he doesn’t he’ll ask the person with the correct answer. Thank you guys for helping me get into my awesome 2010 Mercedes-Benz C300.
I purchased my car through 21st Century Auto Group and I couldn't be more happy. Everyone from the moment I first walked into the building to the moment I left with my Audi A4 was so pleasant. Anyone who goes here should speak to Arslan. Thanks guys!
I live a very high maintenance life style and I wanted a car that suited that type of life style. But, I couldn't pull myself to buy a brand new one on account of how much I travel...would just seem like a waist of money letting something that new and nice just sit there. I heard about 21st century thru a friend and they were very helpful and helped me find a car that was suitable for my needs, they even shipped it down to Florida for me. Now I am the proud owner of a 2012 MB E350.
I am a single mom of two boys. I am in college and I work full time. My 30th birthday is in four months. I have wanted a BMW since I was old enough to know what a BMW was. I found 21st century here on cars.com, called them and found out they had the car that had everything that I wanted. I sent in my info, got approved, took a test drive with Mike S., and with the help of his manager Danny was able to trade my honda civic for my beautiful amazing BMW 328 that I am in love with. Mike and Danny really worked with me and helped me. Not once was I made to feel bad for wanting to be in a certain price range. I expected that going to a BMW dealership would be like going to a party that I was not invited to. But this was the exception. And I will be a forever and loyal customer to 21st century auto group. Thank you so much for helping me achieve a goal and make a dream reality.
I have been a loyal customer to 21st century auto group since the time they first opened up their building on route 22 in Springfield NJ. I have done business with so many different sales associates but it doesn't even matter because they are all great and pay close attention into all details. Most recently I dealt with Joe S and as always wasn't disappointed at all. This time I was there purchasing a car for my daughter who just recently turned 17 so I told him I needed something safe, fun, but still at a good price of course, he showed me the car that I was interest on (Volkswagen Passat) and some Nissans and Hondas he thought I would like. I ended up going with the Nissan they had just got in, and my daughter was super happy. and I was happy about the price I paid. His manager Jeff was able to get us down to the price I told him I wanted to pay and that made this deal with better! I am so happy that 21st century has never disappointed me and I will gladly keep going there for all of my car purchases .
I recently purchased a 2013 Range Rover. The sales rep I dealt with was extremely helpful, well informed and very low key. At no time did I feel pressured to make a purchase. Eric offered me an excellent deal on a leftover 2013.The car is just what I wanted and the deal was too good to pass on. The finance guy Joe was also very pleasant person to deal with. I arrived 2 hrs early to pick up my car and Eric was very expeditious in getting me and my paperwork done quickly. He also was informative but, not pushy in offering me some added services for my vehicle. Overall I was extremely pleased with my experience at 21st Century Auto Group.
My entire experience at 21st Century Auto Group was awesome! This was my first car buying experience so I was a little nervous but they made the process a breeze! I started by browsing their website until I found the perfect car for me. When I had questions but couldn't make it into the dealership they worked with me via email and gave me every answer I needed. They weren't pushy and didn't pressure me to buy before I was ready like some other dealerships I worked with. Their marketing specialist, Steffany, gave me quick responses but didn't bombard me. She referred me to Oscar in their sales dept who was very knowledgeable of the car I wanted. Oscar really listened to me and gave me a great offer. He informed me of all the accessories that already come standard with the car like a sunroof and leather seats!! Then he helped me chose some extra accessories so that I could keep my first car protected along with some that really make it personalized to exactly my preferences. The Finance Manager, Joe P., explained all the paperwork and really took the time to make sure I knew my options. This is a dealership I can trust! I look forward to servicing my car there and knowing that I'm a valued customer.