Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
3521 E Sunshine StSpringfield, MO 65809
From Business: Reliable Lexus is an automobile dealership providing a wide range of Lexus vehicles. The dealership is located in Springfield, Mo., and is operated by the Reliabl…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
(A response to Neverlost and Jake F both) I am the owner of Alliance Motors and this low class crook (with this negative lying review) test drove a car off my lot and when he returned he said that the car overheated on him and there was an SRS light on, I said that we would get that fixed, but instead he asked me what my low dollar on the car AS-IS (with the overheating problem still there and the SRS light) so I gave him a great deal (-$1,500 UNDER book) because I knew he was going to have to spend some money to fix it. One week later he came back and said that I needed to fix the car because I sold him a car that was overheating and he could not drive it. He said "This condition breaches the implied warranty of merchantibility. The car is undrivable without repairs." I said yes it is but that is the way you wanted me to sell it to you.He threated to turn me into the better business bureau if I did not comply.I did not comply to his blackmail attempts so he turned me in. PLEASE go to the bettter business bureau site (BBB.com) and all paperwork from his side and my side is on their website.. Aftter they heard both of our sides they 100% dismissed the case and absolved me from having a bad business practice.I will never sell this guy or his family another car again. Horrible experience.I wish they had a better business bureau that warned businesses about bad customers.Steve-owner++++++++++++++++++++++++++++++++++++++++A reply to Jake F. – Jake F. purchased the Lexus IS300 from us and it stop running on the way home. So I paid to have it towed back to my shop, spent over $600 on new parts on it to fix it (Brand new fuel pump, new spark plugs, ECU, MAF sensor). The custom air intake that was on his Lexus was called a “Swift racing technologies – Cold Air Intake” and after doing research on the internet the company that makes the air intakes – we found TONS of complaints on their intakes by angry customers. The custom air intake ended up frying the ECU to the car and causing other problems. We bought another ECU and removed the “Swift Racing technologies – cold air intake” from his car and installed another factory intake.Before Jake picked up his car, the Lexus has had 3 different test drivers and 9+ hours worth of running time – with ZERO problems. We hooked up our $4,000 computer system and the car was running in closed loop - it was running perfect.When he picked up the car, we explained to him the problems his car was having was caused by the poorly-engineered air intake and faulty MAF sensor that came on it. We warned him NOT to reinstall any of the items back on the car for a short term Horsepower upgrade.The next day he text me and said it would not start so I sent a mechanic down to Branson to fix it for free again. When my mechanic came up to the car he saw Jake and his friends re-installing the air intake. So he just turned around, got in his car and headed back home. I can’t control the actions of people after they leave my car lot. CONCERED CUSTOMERS PLEASE COME BY MY LOT AND I HAVE PRINTED OFF THE ENTIRE CONVERSATION BETWEEN JAKE AND MYSELF. THIS INCLUDES THE TEXT MESSGE WHERE I OFFERED TO GET HIM A NEW INSPECTION SHEET OR STICKER AND I WOULD PAY FOR IT. I ALSO HAVE ALL THE RECEIPTS SHOWING ALL THE NEW PARTS I INSTALLED ON HIS CAR.
Steve Marler, the owner of Alliance Motors in Springfield is the most upright and honest car salesman in this area. I bought an 05 Honda Civic from him, the car was, as you would expect a used car. Steve told me of a warranty they offered to help cover repairs should they arise after sales finalization. I, like the stubborn fella that I am, opted not to buy the warranty. I did however have his mechanics do some work to the vehicle after purchase, and they did exactly as we agreed upon. The car ran great, they even went above and beyond to do a few other things as a courtesy. Well about a month ago, the car started losing oil really bad. I called my regular shop (just because they are in/out status) and my friends wife owns them; but to the point, the leak was in the general area of the work his guys had done just a few months prior to this leak... So I called Steve, and explained what was going on. He swiftly researched it, and, at no fault of his guys, determined as had my mechanics that it was in fact just an oil leak. As a COURTESY he sent me a company check for 75.00 to help with my current repairs. That says a lot for a business owner to stretch out like that and stand 100% by the product he sells. Steve, I will be doing business with you again soon, baby on the way, we are still looking for a Jeep. Its because of his honesty and integrity, the sheer fact that he can look you in the eye, and you get that sense of true honesty that I refer everyone I know to him, and personally will buy from him again. Oh, and he gets the best rates in town. Anyone has any questions, call or text me... I cannot say enough good about this man, my number 417-986-8488
We actually came to the Honda Store hoping to be able to get some Nitrogen Air in one of our tires that seemed to be leaking.We stopped near the used car lot and Randy Thomas came out.He informed us that you all didn't do Nitrogen but directed us to a business who did.As we were getting back in our car,I said to my husband, let's just take a look at one of these CRV's.We ended up driving three of them and purchased the only one that we didn't drive. Randy graciously helped us through every step of the test drive through the actual purchase. There was absolutely no pressure of any kind placed on us to purchase one of your cars. It was actually the best car-purchase experience we have ever had during our many years of trading cars. It was a real joy to work with him and the entire sales staff that we ended up meeting during the process. Kudos to you and your entire staff for managing the business the way it should be managed. May God continue to bless you and honor you by sendung many more to your doors!
Family Auto Repair is the best auto repair shop I've ever used. My wife and I have used them for a few years and they are outstanding. Once they fix a problem it stays fixed. Our car has 350,000 miles on it and it is still cruising down the road thanks to them.They charge a very fair price. They are the first mechanic I've ever been to that I've felt like I didn't pay them enough for the work they did. Our truck hit the age where it needed a new timing belt and the dealership was going to charge an incredible amount of money. Family Auto put in a new timing belt, fix a problem with a sticky brake, took care of a squeaky clutch, and ran a diagnostic on the air conditioner for less than half of what the dealership wanted just for the timing belt. When I told the owner how much the dealership was going to charge, he just shook his head. The truck has been running great with the new timing belt.When it comes to auto repair, Family Auto is definitely as good as it gets!
Dave and Chris were absolutely amazing. I couldn't have asked for a better car buying experience. This was my first time buying a car, and there was no pressure for me to buy. When I first walked through the doors, Dave was eager to help. I already knew exactly what I wanted and he allowed me to review the vehicle independently. Once I returned from the test drive, Chris was also there to greet me. We were able to negotiate a fair offer on the car and that was the easiest part! I couldn't believe how reasonable and personable they both were! Very patient too. I decided that day to sleep on the offer and they were more than happy to give me the time. I returned that Monday to purchase the car and they really proved themselves! Dave worked and worked to get me the best rate possible, which of course, I am so thankful for! I drove away healthy (without stress), confident and happy with my 2014 Toyota Corolla!
I took my Jeep in for an oil change and tire rotation at Rick's. I found out just before my appointment that I needed to be across town for a meeting 45 min after my appointment was scheduled. When I checked in for my appointment, I told this to the gentleman at the front desk and he immediately went to check with the mechanics to see how quickly they could get the work done. They said they could do it so they immediately got to work. Thirty minutes later my oil was changed, tires rotated and an inspection was conducted. When they explained to me what they found on the inspection, they spoke to me professionally and treated me with respect, not talking down to me. They alerted me to a few issues and gave me an idea of the urgency level of each issue without being alarmist or pushing me to make an appointment to get the issues fixed on the spot. I would recommend them for quick, professional service.
Found the exact vehicle I was looking for, online thru Ebay. However, we live in Blue Springs, MO. and the car was in Springfield, MO.I called and spoke with Spencer Robertson at Don Wessel Honda. He gave me all the info I needed, on the minivan. He explained we didn't have to bid online and I could work directly with him by phone. Spencer gave me so much info, about the Odyssey I was interested in. This was undoubtedly the most pleasant experience I have ever had. Who would think buying a vehicle would be "FUN". Working with Spencer's~~NO Hassle, kind, respectful, personal attention to my needs~ sealed the sale of this minivan. Kudos to Spenser and Don Wessel Honda, made purchasing a vehicle a joy!! I just hope having my new Honda serviced at Lee's Summit Honda, will be as enjoyable?Thanks so so much to Spencer!
I have been on a crazy search for a Chrysler and went to many large dealerships and felt pressured and pushed into buying a car. Most salesmen would beat around the bush anytime I had any questions or anything. I had Noah helping me out with a 2009 Chrysler and didn't end up purchasing the vehicle just because of history with it, but I definitely felt comfortable there and didn't feel pressured into buying the car and they let me drive the car to the shop so I could see it pass inspections and talk to the mechanics there as well. This was definitely the best experience I have had in the process of purchasing a used vehicle. I would highly recommend this group to anyone looking to buy a car and not get screwed over. Everyone was really honest with me and ultimately wanted me to feel comfortable with every decision I made.
So far so good. A lot of the complaints seem to be from people who couldn't pay their bills or didn't take long enough inspecting the car. Prices are a bit high, but thats expected since pretty much anyone can walk in there with a downpayment and drive out with a car. I love the SUV I bought from them. I was a little surprised about having to pay sales tax but it will be okay. The tires on the truck aren't great, but will last through winter. Every single thing works on it. All fluids were checked and they were at fill level perfectly. I want to hurry up and get my tax return to put down more money on the truck and get my payments lowered. There are many options to get the payments where you'd like. The staff are really friendly too and didn't pressure us into buying anything.
About a month ago, my car broke down. In the mean time, it has been with 4 different mechanics. One replaced my starter, another replaced my fuel pump, I paid labor and diagnostic fees. Almost 500 dollars put into my car, and it still wouldn't start. I took it to the dealership and they charged me $125.00, to tell me it was my computer module and that it would cost me $2,400.00 to repair. Someone told me to try Ricks Automotive. These guys Are Amazing! They worked hard on my car and on saving me money. They were able to fix my car for under a thousand dollars. I would of been able to save another 500 if I had taken it to them in the first place. Thank You Rick's Automotive for all of your hard work, you guys Rock!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.