A driver blatantly ignored safety regulations and injured me. Oats lied about it. In an attempt to save his own rear end the diver lied to tried and get me in trouble so I would be kicked off the bus. He pulled this scam hours before I was even dropped off at my home the day I was injured. When that didn't work he lied and said I stood up while the bus was in motion. I was already standing up, as was the woman standing up behind me, when the driver first punched the gas and then slammed on the breaks. I requested Oats's insurance information 5 times. Oats ignored me 5 times. Jeff Robinson, the SW regional manager, said at a public meeting Oats would pay my medical bills. That is a lie. Oats has repeatedly refused to pay the bills. Medicare and Medicaid paid the bills. Your tax dollars paid the bills. Jeff also said there were no witnesses to the incident. That is a lie and he knows it because he interviewed the witness. Later, other people recalled being aware that it happened. Oats also denies this. On top of all this Oats tried to blame all of this on me and then they turned around and kicked me off the bus for it. Jeff stated at a public meeting that I am not kicked off the bus. However; the driver is telling everyone that Jeff said if I called to schedule a ride to just not pick me up. I can't say for certain Jeff actually said this but I have no doubt the driver said it, This same driver claims another rider has body odor and that Jeff has told him if that rider calls to just not go pick him up. How many more people are they doing this to? I'm certain they will both deny it. It is the Oats way to lie, malign, and gaslight the victims that speak out. However; countless people have heard these things said. They can't all be liars. The abuses that have gone on on the Dallas Co route have been endless. Drivers, past and present, lying to get riders in trouble. Drivers, past and present, pairing up with riders and ganging up on other riders. Drivers, past and present, giving out riders personal information. Verbal abuse. Emotional abuse. Mental abuse. Financial exploitation. It's disgusting and it all needs to stop. Someone seriously needs to put an end to it. The other reviewer is absolutely correct in advising you not to let your loved ones ride with these people. They are incredibly abusive and no one cares. Transport your family members yourself or find them another option. Do you really want your loved ones subjected to the things I described? Trust me; it will happen to them. It's been going on for over ten years. No one cares and no one is willing to put a stop to any of it. It's The Tao of the Dallas County Oats bus.
RR 2Crane, MO 65633