US Post Office
1919 W Bennett St, Springfield, MO 65807
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Package was marked delivered but did not receive. Went to post office to find out where it was. Looked up on gps and said it was delivered 1 block over they would take care of it tomorrow. Next day still no package I explain to mail carrier she says she'll go over and check and be right back. She never came back. SO UNPROFESSIONAL they deliver to wrong mailbox and too bad for me.
if you plan to work at this office, on BENNETT In springfield MO I FEEL FOR YOU! DO NOT DO IT! The two managers that are there, both men well they like to think they are men, but they are idiots. You have one thats been in the navy and with just that being said you catch my drift. Mr Know it all and thinks very high of himself. The other one is a lost puppy who talks way to much, likes to act like he knows what he is doing but has no idea. Not to mention he LOVES to Play the christian card. Listens to Christian "Godly" Music ALL DAY then of course pushes off to be someone else. He will be moving to Branson shortly so be aware there too. Sources have told me he will be going to Branson not sure how the hell he got that job. He DID screw over a new RCA Sub, that was working there for a short time. She was a very good carrier, she just needed time to get use to things. But he was harassing her, and wouldn't give her the light of day! SO he WRONGFULLY FIRED HER! He also set her up bc he was mad at her, BC she asked for a union REP for a meeting! So folks watch out. Its really sad that the postal service would hire people like this. They have no business being in this kind of place. So good luck to you all.
MOSINEE POST OFFICE REVIEW.
I do not know how all of you feel about the steady decline in our towns post office but I know there are a lot of unhappy folks receiving other peoples mail and long unnecessary lines at the post office window. with newly hired unqualified staff that treat residents like 2nd class citizens. Some issues at the mosinee post office that were discussed recently online between community members was the fact that folks needing to do postal business during normal operating hours cannot and the reason being john has ripped the lobby clock off the wall above the postmaster office. This done in a fit of rage because 10 minutes after official opening time the steel window was still close creating a huge line of customers nearly out the door. With the steel window closed you could hear john laughing and carrying on about his new truck, bla-bla -bla. Anyway he was told by customer --> A that she was going to be late for work and the time on her watch matched the huge postal clock on the wall and they need to have the post office open on time. John flipped a garbage can stood on it and ripped the clock down and said his watch was the correct time and he is actually early. Well we have 3 outstanding ladies at the mosinee post office who go out of there way to make things right , we all know who they are and I personally thank you for your service. The problems we are seeing now are a new employee transferred in because of the inability to be able to deal with customers or the ability to process more then 2 packages without a anxiety attack. For the most part we all work with this government agency to help improve there service because that just means we get out mail effectively and in a reasonable period of time. I am sure that john's fits of rage , ripping down lobby clock, yelling in front of customers , sitting at his desk when serious issues arise or slamming his door when patron asks him for help, along with walking off the job ! in the middle of a full lobby of customers ! With only one inexperianced customer support representative with a hostile attitude stands alone at the window . John leaves tells no one where he is going as the current staff try to make excuses for him. Yes gary this is called fraud or ghost payrolling which yes the postal inspector can get involved. What I and the residents , populous 2000 + are asking is standard basic service of some quality. Not asking for perfection just asking for a staff capable of going forth as a sworn postal worker and at least trying to help the community at large. We don't want to hear " sorry you have 3-4 packages 4 letters its over our ability to process that load so go somewhere else. We also do not want our postmaster to run and hide when there are issues. I understand that many government jobs create laziness but remember the oath you took as a postal worker ! its not a joke or time to screw with disabled vets with spinal cord cancer ! its time to show the community that last increase in the postage was not to buy a bigger truck and lock your office door pretending not to be there. for mosinee residents this is the phone number that most postal workers will not give you for complaints and issues with service dial the following numbers.
MOSINEE POST OFFICE SUPERVISOR / 715-693-2315
THIS IS THERE DIRECT LINE TO THE ROUTE SUPERVISOR , JOHNS (POSTMASTERS) BOSS.
POST OFFICE CONSUMER AFFAIRS COMPLAINT LINE 414-287-2530.
I HOPE THIS HELPS THOSE LOST IN THE NUMBERS GAME OR PLAYING PHONE TAG BETWEEN POST OFFICES . THAT IS WHAT HAPPENS THEY GIVE YOU BUMM NUMBERS AND YOU GET TIRED AND GIVE UP.
AS WE SPOKE AS A GROUP I SEEN A LOT OF CARE IN THIS COMMUNITY , SMALL TOWN BUT GOOD PEOPLE.
LETS FIX THIS POST OFFICE ISSUE BY HELPING JOHN WITH HIS ANGER ISSUES AND THE STAFF BY BEING AS PATIENT AS YOU CAN.
REMEMBER THOSE NUMBERS ARE AVAILABLE FOR YOUR USE.
I have never heard of a post office being able to decide who they deliver to and who they don't. Because I am in an apartment they won't bring packages to my door? I have lived in many apartments and never had this happen. It has with every package but today a package for my son was "out for delivery" but never on the truck a note to pick it up was out for delivery and well the post office was closed by the time I got the note. Now my 6 year old is upset because he spent all day waiting on the mailman to have his heart broke. Let a different post office deliver if you choose not to do your job properly!!
I have tried for 3 days to contact this post office regarding a package that has yet to be delivered to my son, but to no avail the phone number is always busy. If someone from the post office could call me at 918-645-3798, I would greatly appreciate it. I just want to check on a delivery of a package. The track and confirm states it is still in your possession and has been for four days. Thank you for your time in this matter.