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We Will Treat Your Pet As Part Of Our Family

Business Description
Our purpose is to provide the highest quality medical and surgical care to our patients and to offer the best possible service to our clients. We understand that a pet can be an important member of your family and we will treat your pet as though he were a part of our family. To provide the best quality of care we maintain our hospital with the finest modern equipment and only caring and well trained personnel. Dr. Ted Betzen received his Doctorate of Veterinary Medicine from Kansas State University in 1981. He has been practicing Veterinary Medicine in Springfield since 1983. In the summer of 1990, Dr. Betzen opened up his new facility located on Enterprise Street, one block north of Sunshine. Please feel free to stop by the hospital to meet the staff or to take a tour of the facility. We feel that we can best serve our clients by providing our own emergency care. We can be reached 24 hours a day, 7 days a week by calling 887-0898. Hours: Monday - Friday 7:30 a.m. to 6:00 p.m. Saturday 8:00 a.m. to 12:00 noon Emergencies: 24 hours / day, 7 days / week 887-0898
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Emergencies: 24 Hours / 7 Days a Week: (417) 887-0898

Services/Products
Preventative medicine is emphasized at Spring Valley Veterinary Hospital. We provide full service medical, dental, and surgical care and stock a complete line of prescription diets and a pharmacy of both over-the-counter and prescription medication. We are also equipped for emergency care, whether it be medical or surgical in nature. When it is time for surgery on your pet, you can rest assured that he will be in good hands. Isofluorance gas anesthesia is used routinely here. It is the same anesthetic used in human hospitals and is the safest anesthetic available in Veterinary Medicine. This allows us to perform both pediatric and geriatric surgery with equal safety. Professional grooming services are part of the complete health program offered at our hospital. Our staff groomers work with all breeds of dogs and cats, providing clipping, dipping, styling, medicated baths, nail trims and ear cleaning. Boarding is also provided as a service to our clients. For the safety of all pets, it is required that vaccinations be kept current on all pets in boarding.
Brands
prescription diets
Payment method
visa, mastercard, all major credit cards, amex, discover
Location
East of Glenstone Just Off Sunshine
Amenities
We feel that we can best serve our clients by providing our own emergency care. We can be reached 24 hours a day, 7 days a week by calling 887-0898. Hours: Monday - Friday 7:30 a.m. to 6:00 p.m. Saturday 8:00 a.m. to 12:00 noon. Emergencies: 24 hours / day, 7 days / week 887-0898
Accreditation

Doctorate of Veterinary Medicine

Categories
Pet Services, Veterinarians, Dog & Cat Grooming & Supplies, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Kennels, Animal Health Products, Pet Grooming, Veterinarian Emergency Services, Dog Day Care

COUPONS & DEALS

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Reviews

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Esslie P.

07/07/2017

Overall
Expertise
Professionalism

My cat had a UTI. I dropped him off at 7:30 and called around 11 when no one called me. I explained multiple times I needed to pick him up by 4. They said no progress, he hadn't went pee. I called back around 2:30, and they acted like it was weird I was calling, and no one knew I needed to be there by 4. The vet, Rebecca, proceeded to call me. When I said it makes me uncomfortable that no one has any info on my cat and it's an hour and a half till I pick him up, her immediate response was for me to find another veterinarian. They wanted to wait to do a $36 urinalysis for the UTI they said he had, which I was fine leaving him overnight, but that wasn't even offered, but 4 was an issue. If a business owners first response to something uncomfortable is to move on, there will be no customers left. It was all a huge misunderstanding that no one took the time to understand. The times I had been there before, some of the front desk people were really snobby. Im always cheerful; it's a requirement of my job and it's how I choose to live my life. I have no place in a business that will just tell off a confused customer.

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