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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

Get quality repairs from America's Service provider.

Business Description
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours

Regular Hours

Services/Products
Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Battlefield Mall
Neighborhood
Southeast Springfield
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Major Appliance Refinishing & Repair, Small Appliance Repair, Refrigerators & Freezers-Repair & Service, Television & Radio-Service & Repair, Lawn Mowers-Sharpening & Repairing, Dishwasher Repair & Service, Washers & Dryers Service & Repair, Appliance Installation, Small Appliances, Lawn Mowers, Major Appliances, Tractor Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Range & Oven Repair, Major Appliance Parts
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: Yes

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Reviews

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Mike L.

09/27/2016

Overall
Selection
Service

Selection? were we allowed to select a service period, only an 8 to 5 on a given day. Service? Would have been 5 stars if only they had asked, "Since you made the appointment online, did you print out the 20% discount in advance?" Nope, they didn't ask ! Even though we called the "service center" explaining we had a pre-dated print out, they said it was to late to make the 20% savings. THAT IS DISAPPOINTING !

Becky H.

05/02/2016

Overall
Selection
Service

I thought the service was wonderful. I have had several experiences with Sears Repairs, and all of them positive.

Diana S.

04/09/2016

Overall
Service

Absolutely the worst. I had two service calls scheduled for Friday: one for a dryer, one for a lawnmower. The dryer repair was supposed to call me Friday morning to confirm the time. I stayed home from work all morning. The tech for the lawnmower was supposed to be there 8-10am. At 11, I had heard nothing and called them, only to be told that there was no dryer service scheduled and they couldn't come out that day. They confirmed the lawnmower appointment for 3:15=4:15 (NOT 10-11 as prearranged). At 2:00 I got a call from the tech saying he was on the way and would be there within 1-1/2 hours. He never showed up. No explanation. And believe me, we tried to get an explanation. My husband couldn't get a supervisor to even acknowledge that there was a problem. the first available reschedule was the NEXT THURSDAY--I made two more calls trying to get it rescheduled for the next day, but no explanation and no help. If I could give them less than one star, I would.

Cheryl S.

11/04/2015

Overall

You need to sync your times with the local office! They said we would be second on the list and turned out to be last. Understanding that most calls were in Springfield and the service person lived closer to us, why wouldn't he arrange his times that way? Service person ordere part and placed repair for the next week. Somehow the office again skipped us. I was glad to get the same service person because he knew exactly what to do! He was awesome!!!

Dustin H.

05/03/2014

Overall
Very bad service!

Took my mower in to be repaired. Took them a month to get it fixed. I had to call several times to check on their progress. When it was finally finished they did not call and inform me. It was waiting for two weeks to be picked up. Employees were not helpful at all.

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