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A PENNY FOR YOUR SPOTS!

General Info
Penny's Cleaning, LLC is focused on providing a high-quality residential cleaning service to Springfield, Missouri and the surrounding areas.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Services/Products

We are happy to offer regular maintenance cleanings on a weekly, bi-weekly, or monthly basis; cleanings for special occasions and holidays, seasonal "deep" cleaning, move-in/out cleanings, and rental property cleaning.

Brands
info@apennyforyourspots.com
Payment method
check, debit, cash, all major credit cards, visa, mastercard, amex, discover
Location
Springfield, MO and surrounding areas
Categories
House Cleaning, Cleaning Contractors

COUPONS & DEALS

No coupons available

Reviews

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Kristina C.

08/03/2015

Overall

DONT USE THEM!!!!!! Not worth the money that they charge. Never knew when to expect them. Kept consistently setting off home alarm and had to call me to get code. Raised rates to a "premium service". When I told them that wasnt something that I was interested in they said that I would need to find another cleaning service. When they would clean, there was dust and cob webs still present after they were done.

Audra L.

09/04/2014

Overall
poor service

I asked for an in home estimate and they said they could estimate the time based on house size. I have a five bedroom, three bath home and a finished basement. I asked that only three bedrooms be cleaned and they estimated 4 man hours to clean. They arrived and were not able to clean the basement and bathroom so I asked what we needed to increase the time to to get to it. We increased to five man hours and the next time they came they could only spot clean the basement and bathroom. Again I increased the time to 6 man hours and they still were unable to get to the basement and I had made all the beds, dusted the master bedroom prior to them coming. Our house is very tidy and picked up and I can clean it by myself in 5 hours. Felt very frustrated that they were not more efficient and despite increasing the cleaning time they were never able to clean my basement.

Elaine P.

04/11/2014

Overall

Poorest cleaning job I have ever paid for! I wanted a deep Spring cleaning because I had been disabled for months and it was done badly. Sorry but even the girl who did the vacuuming did a poor job. Don't know how to vacuum? LOL

amy.tyndall.7

07/26/2013

Overall

I used Penny's Cleaning in my home for three years. Penny was very easy to communicate with, and I always had a clear understanding of exactly what services she would provide. In three years, she never once cancelled a cleaning. Penny and her team are reliable, thorough, and dependable.

immomo

07/23/2013

Overall

Don't use them!! Was very disappointed with the cleaning, or lack of cleaning, that I paid an outragous amount for! Many things did not get cleaned, such as my fireplace mantel, because there was a spider on it! So kill the spider and keep cleaning! When I spoke with the owner all I got was excuses of why things didn't get done. I didn't pay for excuses, I paid for my house to be "deep cleaned"! Poorest cleaning job I have ever paid for!

claimed iconBusiness Response07/26/2013

At Penny's Cleaning, we value our customers very highly. We strive for complete customer satisfaction and will make every effort to resolve any problem in a timely manner, however, after finding 2 brown recluse spiders on one fireplace mantel, we respect our crew leaders' decision to skip that area. Though our professional cleaning teams are very hard working, we do miss things on occasion. We are happy to return to fix the problem or offer fair compensation. When cleaning a home with time restraints it is not always possible to cover every detail on the first cleaning. We are very sorry that you were disappointed, but respectfully believe that the price was fair for the many hours of work that were spent in your home.

This listing has been claimed by a business representative.
tutumary

07/11/2013

Overall

They came, they cleaned, they were pleasant, and left no house cleaning product odors. What more can a woman ask for? Oh yes, they were affordable. Thanks to Penny & Team for my new best thing.

Darrel S.

05/30/2013

Overall

Penny does a wonderful job on our house! We have 5 bedroom house and every inch is spotless! Thanks for the hard work. Figured I would spread the word of your great service. Steph

lellaby

05/23/2013

Overall

This is a great cleaning service. They are professional, but also down to earth. I like the people who clean my home and have good conversations while they're here. They do an exceptional job and beat several other services quotes while they're at it!

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