911 W Sunshine St, Springfield, MO 65807
Fax: (417) 869-5647
Fully Licensed and Insured
Midwest Rug Company
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Midwest Rug deserves zero stars for the carpeting job they did at our home. They installed a piece of defective carpeting and cracked the drywall during installation. They did replace the defective carpeting after we pointed out the very obvious flaw running directly through the middle of the room. The fact that they installed the defective piece of carpeting shows their lack of integrity. Midwest Rug never fixed our drywall, just did a terrible patch and left us to refill the cracks and repaint the entire room. Midwest Rug is not a reputable company.
They were anxious to make a sale of a very expensive product that was wrong for my needs. Now they are being dismissive, and I'm sick with disappointment. If the resolution changes, I'll give a better reviews but so far the situation is bad for this senior customer.
They are expensive, they charge for freight by the square foot (not in the estimate) they did not ask me how I wanted the finish around my fireplace what they picked for me looked like crap they told me they did not like the "cut in" look I had to inform them that it wasn't their house after 6 weeks I am still waiting for transitions pieces and the fireplace to be finished and now they are harassing me for payment when the job is not done. I will NEVER recommend them