Lakeland Behavioral Health System
440 S Market Ave, Springfield, MO 65806
Lakeland Behavioral Health System has not yet specified accepted insurance plans.
Lakeland Behavioral Health System has not yet specified any specialties.
440 S Market Ave
Springfield, MO 65806
TollFree: (844) 208-1084
Services: Emergency Services, Psychiatric Services/Adult, Dietary Services, Clinical Laboratory Services, Psychiatric/Emergency, Pharmacy Services, Rehabilitation Services/Non-CARF, Physical Therapy, Diagnostic Radiology Services, Psych Only, Psychiatric Services/Adolescent, Speech Pathology Services, Pediatric Services, Hemodialysis (Dialysis), Social Services, Outpatient Services-InHouse, Occupational Therapy Services
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Like many of the other parents, I NEVER received calls from the staff. If I called no one would answer and would not return my call after I left a message. My daughter was there to receive help, not to be treated like a prisoner. I did not want her punished for her emotional problems. I discharged her AMA. Once I got her home I heard the stories. The staff is hateful and unprofessional! My child is bullied at school and they allowed it to happen in there also. How freaking pitiful!? She told me about the violence that goes on and for some reason lakeland thinks it's OK to have boys and girls in the same floor!! They did not wash her clothes (even though they took half of the clothes she took) and they put her on 2 south without my knowledge of what it was. She was not allowed to leave the floor, watch TV, go to the bathroom by herself or shower by herself. When I talked to the HEAD nurse Sharon to ask if her meds changed, her response was I don't have that information. Really!? This place is a joke. Roaches are crawling all over the place and the kids are mistreated. I would not recommend ANYONE to send their child here.
Excellent and compassionate care for families in need of great help with their loved ones. Staff are knowledgeable, from different backgrounds, and it is evident that they want to help. Patients there are in crisis and have been unable to make improvements without greater help. What an incredible place to have so close by. Thank you, Lakeland, for all that you to for our communities.
I would give 0 stars if I could! Just a crazy zoo, glorified but not good babysitter! They were giving my child twice the dose of medication prescribed and did not chart it. Their explanation was quote... there are a lot of kids here and we make mistakes. End quote. Let me say they are paid to take care of my child correctly and not make mistakes with medicine. How many other kids that don't have parents overseeing does this happen to? Thank God it was not an anti psychotic drug! DO NOT RISK your child's health and life in their care!!!
In response to what the previous reviewer said, Lakeland is obligated by law to keep patient records confidential.
Lakeland is a well run, caring center to help with children. I know many people who work there and have discussed my own children with many of them, and my own wife is in contact to work in this institution. They have integrity and professionalism.
terrible place more like a prison than any thing in my opinion there were code greens like every day the food was terrible i was on three south the staff aren't caring at all they would just sit on there phone and if u got mad or annoyed they would just give you thorazine which makes you fall asleep and then once you sleep through meals you would get an lop 3 (loss of three privileges) even though there is nothing to do there do not recommend it at all.
If I could give this wretched place zero stars, I would. I stayed here for one week last year. It was terrifying! At one point, they refused to let me call my family during calling times. They gave me a drug called Thorazine, that makes you sleep constantly. Then, when I slept through meals, they were angry at me, and refused to feed me! I have PTSD, and during a flashback, one of the nurses stood over me and attempted an exorcism. I reported her, and she called me a liar and yelled at me for quite some time. Ms. Candy, if you ever read this, you were the only one who kept me from more self harm, and I can't thank you enough. If only there were more people like you there! Everyone in the hospital got excited when she arrived, and would tell her how scared they were. I witnessed a twelve year old boy rip a camera out of the wall, and proceed to cut into his arm with it. He was clearly special needs, and where the nurses should've shown nothing but compassion, they told him he was an awful person, and that he deserved to be in pain. Please, please investigate them further. This place is terribly dangerous, and I have added flashbacks from Lakeland now that I have left.
Why Not to send your child here ...
Maybe you need to look in your medical records ... I did and they have not stopped doing this.
I was there for 21 days i never got fresh air never took a step outside! I was on 4 south and they kept it so cold that we would freeze and if we tried to put a hoodie on then we would get in trouble for layering which is on them because they kept it so cold. The staff never did anything but sit there on their phones if we asked them something we got in trouble for it! There were code greens everyday that i was there I was so scared there I thought I was going to get hurt! I was sick the entire time I was there! While I was there in 21 days I gained 6 pounds because I was told if I don't eat the food then they would get on to me and think I'm starving myself it was the worst thing ever! The whole time I was there I got a LOP (loss of privilege) one time because they tried to make us to go bed at 7 without phone call and showers I wasn't doing that so I got in trouble but never got into a fight! I stood up for everyone that day because they did us wrong!!!!!!
I spent about five months in integrity unit for depression, i can say it only got worse from the day i entered, the staff are verbally abusive to every patient. some more so then others. i went in expecting help but i can honestly say the issues that it caused are worse then what it fixed. i spent a year waking up panicking not knowing where i was or if my roommate was attacking me. the unit was horribly taken care of and roach infested, they actually put an 11 year old girl in our unit (Every patient was 17+ at the time) and her first night there a fight broke out and i got in trouble for telling her it was going to be okay. i dont suggest sending anyone to this place. its a prison like enviroment with heavy drug pushing.
I have been trying to get my daughter help for 5+ years, and finally thought I had found the place. Their website sounds perfect, and it was 100% misrepresented!! Pics don't show that it's in the ghetto, and they don't show the prison yard and now I know why they push for you to have your kid transported! Hell No!! I drove almost 200 miles for a facility that made me uneasy from the parking lot and all the way in. I left crying and sad for the children left behind in there. I told them I wouldn't be able to live with myself if I left my child there and that's not the worst. They had obviously made a huge mistake and tried admitting us to the Military Coed Unit. We are not a Military family, and we were told it was the all girl Serenity Unit, not Integrity Coed Military. Please do not send your child here!!! I saw about 10 children sitting In hard chairs holding pillows and looking like Zombies. My heart broke for them.. Plus, after reading the description of how they handle our militaries children as opposed to what I saw, I'm ashamed at the care they would and are giving to those protecting our country!! Let's get word out about this child prison!! They also say they have extensive therapy but told me they only see their therapist once a week!! I get that at home! They are babysitters who are allowed to medicate!!