Alliance Motors - myalliancemotors.com
1460 E Saint Louis St, Springfield, MO 65802
Fax: (417) 863-0003
We are recipients of the 2011, 2012, and 2013 awards for “Best of Springfield – Used Car Dealer”
We were awarded the 2013 & 2014 & 2015 & 2016 “Top 100 Dealer” nationwide award from Cars Warranty Company.
We have an “A+” rating with the Better Business Bureau (BBB.com)
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We recently bought a 2008 Tahoe from Alliance Motors and we're very pleased with our purchase. The vehicles they had were very nice inside and out, no rust!! The service was excellent and the prices matched!! They also included warranty even though it was a 9 year old vehicle. I would definitely recommend giving them a chance on your next purchase.
Used cars are just that used. I would not want to be a used car sales man because most of the time you are looked at in a shady light. I bought a car from steve and its a beautiful car, I love it. I had this car for one month and had a problem and I called steve and he gave me money towards fixing it and went beyond what he had to do to make me happy. Steve is a stand up guy and they go beyond any used car dealer I have EVER dealt with. They stand behind what the sell and do. I will buy from them again with no doubt. The warranty is good just gotta read it and follow the directions.
Steve Marler, the owner of Alliance Motors in Springfield is the most upright and honest car salesman in this area. I bought an 05 Honda Civic from him, the car was, as you would expect a used car. Steve told me of a warranty they offered to help cover repairs should they arise after sales finalization. I, like the stubborn fella that I am, opted not to buy the warranty. I did however have his mechanics do some work to the vehicle after purchase, and they did exactly as we agreed upon. The car ran great, they even went above and beyond to do a few other things as a courtesy. Well about a month ago, the car started losing oil really bad. I called my regular shop (just because they are in/out status) and my friends wife owns them; but to the point, the leak was in the general area of the work his guys had done just a few months prior to this leak... So I called Steve, and explained what was going on. He swiftly researched it, and, at no fault of his guys, determined as had my mechanics that it was in fact just an oil leak. As a COURTESY he sent me a company check for 75.00 to help with my current repairs. That says a lot for a business owner to stretch out like that and stand 100% by the product he sells. Steve, I will be doing business with you again soon, baby on the way, we are still looking for a Jeep. Its because of his honesty and integrity, the sheer fact that he can look you in the eye, and you get that sense of true honesty that I refer everyone I know to him, and personally will buy from him again. Oh, and he gets the best rates in town. Anyone has any questions, call or text me... I cannot say enough good about this man, my number 417-986-8488
My experience with Steve Marler, owner of Alliance Motors has been a great experience! It is difficult to go to a car lot and be treated fairly when you are a single female. He and his mechanic were both very courteous and professional. I really enjoyed doing business with them.
I just recently purchased a 2004 Honda Pilot from Alliance Motors. The buying process was nothing short of amazing! In the past, car shopping and buying has been frustrating. Steve made the experience seamless and enjoyable. I highly recommend checking out Alliance Motors for your next car purchase. The vehicles are excellent and he has a large selection!
- Andrew & Dawn S.
(A response to Neverlost and Jake F both)
I am the owner of Alliance Motors and this low class crook (with this negative lying review) test drove a car off my lot and when he returned he said that the car overheated on him and there was an SRS light on, I said that we would get that fixed, but instead he asked me what my low dollar on the car AS-IS (with the overheating problem still there and the SRS light) so I gave him a great deal (-$1,500 UNDER book) because I knew he was going to have to spend some money to fix it. One week later he came back and said that I needed to fix the car because I sold him a car that was overheating and he could not drive it. He said "This condition breaches the implied warranty of merchantibility. The car is undrivable without repairs." I said yes it is but that is the way you wanted me to sell it to you.
He threated to turn me into the better business bureau if I did not comply.
I did not comply to his blackmail attempts so he turned me in. PLEASE go to the bettter business bureau site (BBB.com) and all paperwork from his side and my side is on their website.. Aftter they heard both of our sides they 100% dismissed the case and absolved me from having a bad business practice.
I will never sell this guy or his family another car again. Horrible experience.
I wish they had a better business bureau that warned businesses about bad customers.
A reply to Jake F. – Jake F. purchased the Lexus IS300 from us and it stop running on the way home. So I paid to have it towed back to my shop, spent over $600 on new parts on it to fix it (Brand new fuel pump, new spark plugs, ECU, MAF sensor). The custom air intake that was on his Lexus was called a “Swift racing technologies – Cold Air Intake” and after doing research on the internet the company that makes the air intakes – we found TONS of complaints on their intakes by angry customers. The custom air intake ended up frying the ECU to the car and causing other problems. We bought another ECU and removed the “Swift Racing technologies – cold air intake” from his car and installed another factory intake.
Before Jake picked up his car, the Lexus has had 3 different test drivers and 9+ hours worth of running time – with ZERO problems. We hooked up our $4,000 computer system and the car was running in closed loop - it was running perfect.
When he picked up the car, we explained to him the problems his car was having was caused by the poorly-engineered air intake and faulty MAF sensor that came on it. We warned him NOT to reinstall any of the items back on the car for a short term Horsepower upgrade.
The next day he text me and said it would not start so I sent a mechanic down to Branson to fix it for free again. When my mechanic came up to the car he saw Jake and his friends re-installing the air intake. So he just turned around, got in his car and headed back home. I can’t control the actions of people after they leave my car lot.
CONCERED CUSTOMERS PLEASE COME BY MY LOT AND I HAVE PRINTED OFF THE ENTIRE CONVERSATION BETWEEN JAKE AND MYSELF. THIS INCLUDES THE TEXT MESSGE WHERE I OFFERED TO GET HIM A NEW INSPECTION SHEET OR STICKER AND I WOULD PAY FOR IT. I ALSO HAVE ALL THE RECEIPTS SHOWING ALL THE NEW PARTS I INSTALLED ON HIS CAR.
Buyer beware Read all the reviews. Neverlost has it right. I bought the 2003 Lexus is300 with about 73000 miles on it. Purchase date March 11. Drove from the lot and made it to Ozark and it broke down. They had the car for about three weeks and said it was ready. Made it to Hollister and it never restarted again. The car had a cold air intake installed when bought. They left the pipe from the throttle body on it and then put a factory air box to the end with zipties. That is not the car I bought. High beams don't work, fog lights don't work, fuel injector is leaking fuel onto the intake manifold,(a fire waiting to happen), they had it inspected but I don't have the sticker,(he says it fell off) Lol.He refuses to get a replacement. It has a one year warranty and he refuses to fix it the right way. They changed the ecm but whoever wired the replaced used plastic connectors and two of the wire was barely connected. So I had a guy fix that part the right way by soldering and using shrink tubing. Had another guy scan it with a snap on scanner and has three codes. And no I was not Putting the piggyback in Steve. Instead of your mechanic assuming and cussing in front of my grandkids and having my neighbor call the cops for speeding down my road 60-70 mph thinking he was a friend of mine in one of your cars you are selling.He could of asked what we was doing since we was fixing his wiring mess and jump in to help fix it. buyer beware. Cons.
My family and I bought a great car from Alliance Motors on St. Louis Street here in Springfield. We bought a super nice car for under book price.
We were showed all the maintenance receipts and even got a free warranty on the car. You can tell this car dealership wants to have a LOT of repeat business!
Do NOT buy a car from this guy. He will try to screw you over with the price first. THEN, he'll try to downplay serious mechanical problems with the car, and try to make you feel stupid for not wanting to spend thousands of dollars on a car that runs hot, has a check engine light on, and several other problems. He will not make it right with you. He will try to sell broken cars. It is my experience with him that he cannot be trusted.
[New Update] - Actually, the owner is talking about an entirely different case that I have no affiliation with. I'm not the customer he is referring to in his post, but it's funny how this seems to be an ongoing issue with him. All I can say is; buyer beware...please.