(A response to Neverlost and Jake F both) I am the owner of Alliance Motors and this low class crook (with this negative lying review) test drove a car off my lot and when he returned he said that the car overheated on him and there was an SRS light on, I said that we would get that fixed, but instead he asked me what my low dollar on the car AS-IS (with the overheating problem still there and the SRS light) so I gave him a great deal (-$1,500 UNDER book) because I knew he was going to have to spend some money to fix it. One week later he came back and said that I needed to fix the car because I sold him a car that was overheating and he could not drive it. He said "This condition breaches the implied warranty of merchantibility. The car is undrivable without repairs." I said yes it is but that is the way you wanted me to sell it to you. He threated to turn me into the better business bureau if I did not comply. I did not comply to his blackmail attempts so he turned me in. PLEASE go to the bettter business bureau site (BBB.com) and all paperwork from his side and my side is on their website.. Aftter they heard both of our sides they 100% dismissed the case and absolved me from having a bad business practice. I will never sell this guy or his family another car again. Horrible experience. I wish they had a better business bureau that warned businesses about bad customers. Steve-owner ++++++++++++++++++++++++++++++++++++++++ A reply to Jake F. – Jake F. purchased the Lexus IS300 from us and it stop running on the way home. So I paid to have it towed back to my shop, spent over $600 on new parts on it to fix it (Brand new fuel pump, new spark plugs, ECU, MAF sensor). The custom air intake that was on his Lexus was called a “Swift racing technologies – Cold Air Intake” and after doing research on the internet the company that makes the air intakes – we found TONS of complaints on their intakes by angry customers. The custom air intake ended up frying the ECU to the car and causing other problems. We bought another ECU and removed the “Swift Racing technologies – cold air intake” from his car and installed another factory intake. Before Jake picked up his car, the Lexus has had 3 different test drivers and 9+ hours worth of running time – with ZERO problems. We hooked up our $4,000 computer system and the car was running in closed loop - it was running perfect. When he picked up the car, we explained to him the problems his car was having was caused by the poorly-engineered air intake and faulty MAF sensor that came on it. We warned him NOT to reinstall any of the items back on the car for a short term Horsepower upgrade. The next day he text me and said it would not start so I sent a mechanic down to Branson to fix it for free again. When my mechanic came up to the car he saw Jake and his friends re-installing the air intake. So he just turned around, got in his car and headed back home. I can’t control the actions of people after they leave my car lot. CONCERED CUSTOMERS PLEASE COME BY MY LOT AND I HAVE PRINTED OFF THE ENTIRE CONVERSATION BETWEEN JAKE AND MYSELF. THIS INCLUDES THE TEXT MESSGE WHERE I OFFERED TO GET HIM A NEW INSPECTION SHEET OR STICKER AND I WOULD PAY FOR IT. I ALSO HAVE ALL THE RECEIPTS SHOWING ALL THE NEW PARTS I INSTALLED ON HIS CAR.
1555 E Independence StSpringfield, MO 65804
From Business: Thompson Cadillac of Springfield is a premier Cadillac dealership located at 1555 E Independence. You will find top GM certified repair services and parts, as wel…
Steve Marler, the owner of Alliance Motors in Springfield is the most upright and honest car salesman in this area. I bought an 05 Honda Civic from him, the car was, as you would expect a used car. Steve told me of a warranty they offered to help cover repairs should they arise after sales finalization. I, like the stubborn fella that I am, opted not to buy the warranty. I did however have his mechanics do some work to the vehicle after purchase, and they did exactly as we agreed upon. The car ran great, they even went above and beyond to do a few other things as a courtesy. Well about a month ago, the car started losing oil really bad. I called my regular shop (just because they are in/out status) and my friends wife owns them; but to the point, the leak was in the general area of the work his guys had done just a few months prior to this leak... So I called Steve, and explained what was going on. He swiftly researched it, and, at no fault of his guys, determined as had my mechanics that it was in fact just an oil leak. As a COURTESY he sent me a company check for 75.00 to help with my current repairs. That says a lot for a business owner to stretch out like that and stand 100% by the product he sells. Steve, I will be doing business with you again soon, baby on the way, we are still looking for a Jeep. Its because of his honesty and integrity, the sheer fact that he can look you in the eye, and you get that sense of true honesty that I refer everyone I know to him, and personally will buy from him again. Oh, and he gets the best rates in town. Anyone has any questions, call or text me... I cannot say enough good about this man, my number 417-986-8488
I found a 2008 Mustang GT listed on Craigslist that I was interested in. I gave them a call and asked them if they still had the car along with some more information on the vehicle. Zach answered every question I had, and I went up within the next hour to check the car out. I test drove the Mustang, and they looked my car over to see what they could offer me for it. I was pleased with what they offered me for my car, so we went through the process of credit checks. Doug worked with me to help me get the payments and everything where I wanted them to be. I am 20 years old, never had a loan in my name before, and now own a 300+ horsepower Mustang GT with affordable payments and an interest rate of 3.69%. When I went and picked up the car the following day, they had cleaned the car from top to bottom and put a full tank of gas in it for me. The car is in immaculate condition, and I was very pleased with the service that KB offered. The salesmen weren't pushy. They worked with you every way they could to help you out, and made you feel very at home. I appreciate everything that was done to help me get the car and the condition the car was in when I picked it up. The interest rate and payments are incredible and the service was awesome. I know if I have any questions about the car in the future, these guys will be more than happy to help me out. Zach, Doug and Brandon did an awesome job. Very pleased with KB Motorsports.
We've been looking for a good used pickup that doesn't have an extreme amount of mileage on it for about 6 months. Of course one that is in good shape with low mileage is basically unheard of. I was about ready to put money in to my old clunker and stop looking when I stumbled on to the KB Motorsports web page and a pickup that looked like it might be the one. My wife and I stopped by to take a look, drove it a couple of times and even went to lunch to think about it. Zach Hainline and the rest of the guys at KB Motorsports went out of their way to provide us with a no pressure experience. They gave us all the time we needed to make our decision, didn't say this offer is only good for today, and even found a much lower than expected interest rate for the balance of the asking price. They even washed an already spotless vehicle before we left even though it was raining and it would get dirty fast. It's been a couple of weeks since our purchase and we couldn't be more pleased. Our experience with KB Motorsports was efficient, friendly, no pressure and a good buy. If we are ever in the market for a good used vehicle again KB Motorsports will be the first place we look.
I have to say the Jamie Hathcock Auto Group worked with me, especially Brad at the Kearney St. lot and Nathan. I have to thank them for helping me. I signed a “as is contract”. We checked out the car thoroughly before we bought it. The oil was clean, motor sounded perfect. Everyone thought it was a great car. I had spent my whole wad. With insurance, tax and licensing, I was broke. Than we had one of those mystery break downs. Not just a break down, full blown blown up, Less than 200 miles. I didn’t think the Hathcock Group knew there was something wrong with the car when they sold it to me. But Brad came down (70 miles or so), picked up the car. Had his mechanics’ look at it, and actually paid more than half of the discounted cost to replace the upper and lower end? (As a car lot they get better prices than I could have.) I’m grateful for their help, not only for the half price rebuilt motor I got, but I never would have been able find someone to do it in such a fast time frame, in the small town we live in. We have the car back now and it runs like a dream. So THANKS Jamie Hathcock Auto Group for all your help. Mistie Fisk
This review was originally posted over at cars dot com by Calvin from Louisville, KY | April 14, 2012 "I was in the market for a very specific vehicle: 2005-2006 Jeep Wrangler Rubicon with a 6 speed. KB Motorsports happen to have one on their lot, but I lived over 300 miles away. I spoke with Doug from the very beginning of my inquiry of the Jeep they had on the lot. He was incredibly helpful and definitely went the extra mile to help me with my purchase. From going out to the vehicle several times to verify a question I had asked, to even using FaceTime to give me the ability to look underneath and inside of the vehicle, Doug was extremely easy to work with and a pleasure to do business with. I am in sales as well, and I recognize customer service when I see it, and KB Motorsports and Doug were very customer focused and overall a absolute pleasure to deal with. Even though I live far away, I would only consider purchasing from Doug and KB Motorsports in the future for online vehicle purchases. Thank you so very much for exceeding my expectations and over-delivering on your word. You guys ROCK!"
We actually came to the Honda Store hoping to be able to get some Nitrogen Air in one of our tires that seemed to be leaking.We stopped near the used car lot and Randy Thomas came out.He informed us that you all didn't do Nitrogen but directed us to a business who did.As we were getting back in our car,I said to my husband, let's just take a look at one of these CRV's.We ended up driving three of them and purchased the only one that we didn't drive. Randy graciously helped us through every step of the test drive through the actual purchase. There was absolutely no pressure of any kind placed on us to purchase one of your cars. It was actually the best car-purchase experience we have ever had during our many years of trading cars. It was a real joy to work with him and the entire sales staff that we ended up meeting during the process. Kudos to you and your entire staff for managing the business the way it should be managed. May God continue to bless you and honor you by sendung many more to your doors!
Dave and Chris were absolutely amazing. I couldn't have asked for a better car buying experience. This was my first time buying a car, and there was no pressure for me to buy. When I first walked through the doors, Dave was eager to help. I already knew exactly what I wanted and he allowed me to review the vehicle independently. Once I returned from the test drive, Chris was also there to greet me. We were able to negotiate a fair offer on the car and that was the easiest part! I couldn't believe how reasonable and personable they both were! Very patient too. I decided that day to sleep on the offer and they were more than happy to give me the time. I returned that Monday to purchase the car and they really proved themselves! Dave worked and worked to get me the best rate possible, which of course, I am so thankful for! I drove away healthy (without stress), confident and happy with my 2014 Toyota Corolla!
Found the exact vehicle I was looking for, online thru Ebay. However, we live in Blue Springs, MO. and the car was in Springfield, MO. I called and spoke with Spencer Robertson at Don Wessel Honda. He gave me all the info I needed, on the minivan. He explained we didn't have to bid online and I could work directly with him by phone. Spencer gave me so much info, about the Odyssey I was interested in. This was undoubtedly the most pleasant experience I have ever had. Who would think buying a vehicle would be "FUN". Working with Spencer's~~NO Hassle, kind, respectful, personal attention to my needs~ sealed the sale of this minivan. Kudos to Spenser and Don Wessel Honda, made purchasing a vehicle a joy!! I just hope having my new Honda serviced at Lee's Summit Honda, will be as enjoyable? Thanks so so much to Spencer!
I have been on a crazy search for a Chrysler and went to many large dealerships and felt pressured and pushed into buying a car. Most salesmen would beat around the bush anytime I had any questions or anything. I had Noah helping me out with a 2009 Chrysler and didn't end up purchasing the vehicle just because of history with it, but I definitely felt comfortable there and didn't feel pressured into buying the car and they let me drive the car to the shop so I could see it pass inspections and talk to the mechanics there as well. This was definitely the best experience I have had in the process of purchasing a used vehicle. I would highly recommend this group to anyone looking to buy a car and not get screwed over. Everyone was really honest with me and ultimately wanted me to feel comfortable with every decision I made.