My experience with Drury Property Management is nothing less than the best! They are nice, friendly, caring people that always take the time to hear your concerns. They act promptly to all issues brought to their attention. I would definitely recommend them to anyone looking to rent or have rentals you’d like them to handle for you!
I'll just leave it at 1 star. Trust someone who has been dealing with Drury for 3+ years. Go live in a cardbox you'll be happier with the service and less of a headache. If you honestly want to know comment and I'll take the time out of my day to save you from this unprofessional property management crew. If I could give less than 1 star maybe 1/4 or even 1/8th if a single star I would. I got a box ill even sell you to ensure you don't make the same mistake.
I have rented an apartment managed by Hunter Property Management for the past 6 months. Upon moving found my apartment clean and in top maintenance condition. In past 6 months had 1 small minor issue and maintenance was there in under 15 minutes! More important, as a single woman I feel safe. From fun office staff to courteous maintenance crew, Hunter is the best!
Living experience was okay but dont count on the laundry to ever work. But look out when you decide to move! I spent two days making sure the place was spotless so I would recieve my full $400 deposit. Even sent the keys overnight since I could drop them in drop box and moved out of town. Waited my 30 days even gave them another week before calling. They said they mailed it but it must have gotten lost in the mail. 14 days later and im still waiting. They have blocked my number and refused to give the corporate number. I have reported them to the BBB.
I appreciate Drury very much. I used Dawn as an agent to list my home for rent in 2011-2014. She found great tenants and looked after our property well. Even years later when I needed to find old documents they were willing to go to storage and dig through boxes to find what I needed. I appreciate the customer service very much!
I found Wise Rentals to be both communicative and reliable. All fees were explained up front and there were no surprises.
I was hired on to be one of their sales representatives on the phone. Today would have been my second day I live right down the street. I left at 8:50 and would have been there with ample time. It says it's only 4 minutes away. With that being said I drove down Walnut Street and there is a handicap bus three houses down from the driveway I needed to turn into for Vacations Made Easy. The lady from the bus and the kids father were speaking for about 5 minutes and then it took them about another five minutes to load the kid onto the school bus I took pictures to prove why I was late and need I remind you it was only a couple minutes late. They fired me needless to say. From the amount of time that I work there the place is trashy along with the people that work there. They are what's wrong with the world that Cutthroat out for themselves people they might as well be car salesmen. I just couldn't understand under minding an employee that shows you proof of why they're late and letting someone go that is dedicated to their work. Things happen people make mistakes in the unforeseen happen as well. If they treat their employees this way how do you think they're going to treat you as a customer when you get a vacation package from these people. Like the other two reviews I would not purchase a thing from these people they are Crooks, white trash, and the reason why the world is it how it is today.
Don't rent from this management company if you want any of your deposit back. I cleaned the house top to bottom before moving out... It looked as good as, if not better than when we moved in. Yet they "had to do a ton of cleaning and painting" and kept $474 of my $500 deposit. Complete BS!! They take forever to call you back on issues, even major ones. They just don't care.
The review from 2013 is a lie; we have yet to charge a tenant for a water heater or a dishwasher. The review from 2016 is an unfortunate chain of events that I, as the manager, tried to get resolved & to communicate with the tenants - but my hands were tied, I can only proceed with what a property owner agrees & allows - I am glad their situation was eventually remedied. The review from May 2017 is also slanderous. Branden D. is not our tenant - but my question would be, how long should a tenant get to live in a home stealing from a landlord? Since ultimately that is what you are doing when you live in a unit and are expected to pay rent but refuse to do so - sorry, but mortgage companies don't really care that a tenant hasn't paid rent so the property owners then can't make their mortgage payment.
Worst property management company out there... We have been in this house for about two years now and couldn't be happier with the place. Estate management company? Not so much. The property manager doesn't care about what your circumstances are, if you don't have the cash right then and there at the first of the month, boom. You'll get an eviction notice, which is complete bs if you ask me. Half of the issues we have had here, we've had to report to the landlord himself (which I feel that we'd be much happier here if he were managing his own property) because the property manager is too ignorant to do anything. People have had issues with the same property manager before, so honestly it doesn't surprise me that they get such bad reviews.