Excellent care and great staff. I am able to get appointments when I need them and never have to wait long in the office.
I have been going to Dr. Collins for years and I would absolutely recommend him. I have already referred all of my family and friends and they love him as well. He is very thorough and caring. He also caught a serious medical issue going on with my brother that previous doctors had missed. So thankful I found him!
My vision has never been better. Cataract surgery was so easy and painless. All the staff are so kind.
I had a very good experience with Missouri Eye Institute! The doctor and staff was extremely professional, compassionate, and addressed all of my concerns. My cataract surgery went perfectly and I see better now than I ever have! I can't recommend or thank Missouri Eye Institute enough!
Kudos to the best professional eye care in the state of Missouri. Dr.Collins has not only mastered his craft with vision attentiveness, his medical manor is outstanding! His entire staff will have you seeing a beautiful light of clear vision. From my own personal experience, I suffered injuries following a traumatic car accident in 2004. While my vision depleted, I was continued to be told by my family physician that "headaches and lapses of double vision were to be expected after such a serious injury." I knew this was more than the accident, and it took Dr Collins to be my founding Victor to unveil the true source of my weaknesses. It was because of Dr. Collins brilliance in understanding medical knowledge, and only then, did a diagnosis of the real underlying injury come to life. I am forever grateful for the gift he has given back to me, and the ability to 'see the light'! Call 417-869-3200 to make your vision experience incredible because "seeing is truly believing!"
My Doctor is Dr. Daniel Osborn and I can't say enough good about him, the staff and The Missouri Eye Institute. It's been 1 Year since I had LASIK Eye Surgery and still amazed and thrilled everyday when I open my eyes. No doubt I would do the surgery again and would absolutely have Dr. Osborn do the surgery. God has blessed him with skills that will change the way you see life. Don't hesitate give them a call you won't regret it.
I'm the caregiver for my father who has dementia. I had received a letter from Missouri Eye Institute saying he had a checkup this morning at 8:45. I took a 1/2 day personal time and we to the senior home to collect my dad. Upon arrival, we're told (rather coldly) that he's not scheduled for today; his next appointment is two weeks out. I knew this was wrong, and I pulled up their letter on my iphone to show her the letter we sent. She waived me off saying "I can't read that. It's too small". I enlarged the date and handed her the phone. Mistakes happen; my intent was to simply find out where this communication broke down so it doesn't repeat. She looked at her computer and said "We called you." I never got a call or a message, and had to prod her to check the numbers they have on record. The primary number was accurate, but the secondary was not. She was already acting aggregated, so we left. Not a "Gee, I'm sorry." or "Let me try to help." Just "We called you." I cancelled my Dad's next appointment. We won't be going back.
I give a 4 star because I absolutely love the eye doctors. They are both nice and help each other. I would give 5 star if it wasn't for the receptionsist. I believe her name is laura. She's an older lady with glasses. Blonde hair. She has been rude every time I have been in there and including on the phone. I almost did not go when I made my initial appointment because of how rude she was when I spoke to her on the phone. She doesn't ask politely for your information and will let you know if you are irritating her by her tone of voice and by interrupting you.
I have been diagnosed, proven, catarac removed, cared for during my surgery, and I have been thoroughly cared for! I have Optic Nerve Head Drusin/Lebers Amarosis~~~and I have known for a long time something wasn't right with my eyes. Dr Frances Jansen took one look in my eyes, and told me that I had the above eye disease. Then He took his testing equipment and proved it. He has been a rock in the long battle with a hereditary eye disease.
This place used to be great. I brought my wife here for surgery years ago. Recently, (1-29-14) I brought my mother in for surgery and the experience was horrible! I was told unless I sat in a waiting room (or parking lot) with a screaming baby for two hours they would not do her surgery, although I was only five minutes away with a simple phone call. I understand policy, but everyones circumstances are different. What they fail to realize is they are in a service related industry, so what serves the clients needs best, or the rest of the waiting patients? Would a screaming, crying baby with nothing to do (no baby/kids area) really serve the rest of th clientele in the best manner? No, it would not. Policy is policy, but where is the common sense? I can tell you it is not there. The office manager seemed more concerned with winning a debate, rather than servicing the best needs of a paying client. She waited roughly two hours for nothing. I would not recommend Missouri Eye Institute now. We had a horrible experience! They were not only rude, but seemed to care less whether they had our business or not.