I got my bridal gown with them and that experience was wonderful! The lady who helped me was really attentive and involved. However, they bombarded me to come in for bridesmaids dresses. I made an appointment and when I went in tonight, the girl acted disappointed that I was there. She took my list of dresses and automatically stated that they had none of them in stock. I knew for a fact that they had at least 3 of the dresses I had chosen, and sure enough, when I told her so they did. She left me alone to pick out dresses and traded me with another person in the store with no explanation. Then that girl left me alone again. When we were ready to try on, I had to go up and find one of them, and she was standing there chatting with a coworker and acted like I was inconveniencing her. Never came back to check on me and never tried to offer me any help or suggestions. I am very disappointed in this service.
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I LOVED my experience at Gracie's Bridal!!! I was worried to start dress shopping because I only had a vague idea of the type of dress I wanted and I do not enjoy shopping. It turns out there was no need to worry! The staff helped me find the perfect dress for my wedding. I liked two dresses and the staff encouraged me to try the dresses on back to back. That was extremely helpful in making my decision. I realized after trying the dresses on back to back which one I really loved. Even though retrying the dresses on was time consuming I never felt rushed or pushed by the staff to make my decision. When my dress came in, Gracie’s stored my dress for free! And if I ever had a question the staff was always available to answer them. I couldn’t have asked for a better experience!
Gracie's Bridal was amazing!! They were so sweet and kind. They were extremely helpful in helping me find the perfect dress for my perfect day. The first place I went too they were rude and not helpful at all. Gracie's got the chance to know you and what you liked and didn't like. I couldn't have been happier with the way my dress turned out!! Taking two dresses and picking bits and pieces from each dress and putting it into one made me a little nervous. But they wrote down every single detail that I wanted and made sure it was right. And the dress came back even more beautiful than I could have ever imagined!!! They are absolutely wonderful!!!
I purchased my wedding dress at The Dress and worked with Raven and the entire experience was fabulous! I went into the store expecting a certain silhouette style and left with a complete opposite style absolutely in LOVE. She really knew which style would be best on my body type and I'm so glad she did! The store was beautiful and comfortable and I love the one on one experience The Dress creates for their brides. I highly recommend looking here first! Will save you lots of money and time!
The workers here are very nice! I found my dream prom dress much cheaper than any store in Springfield! They even register your dress so no one else will have the same dress, even in any other color. There were only 2 working when I came in and they were running a little behind. More workers are needed here. Other than that, they were great and welcoming! I'm surprised this store is not crowded with people!
I had a wonderful experience shopping for my dream wedding dress at Ella Weiss. Stephanie was very helpful and listened to my every need. Not only was the staff fantastic, but i left getting the dress I never knew I wanted. I had originally thought this would be the most stressful part of me planning my wedding, but it turned out being one of the most enjoyable experiences. Thanks for all your help!
I went here for my wedding dress and bridesmaid's dresses. We had Hope assist us and she did an amazing job! I would highly recommend going here! If you go, ask for Hope! She was professional but also made me feel very comfortable. I love that I was not pressured into buying anything. My experience here was amazing and I got exactly what I wanted!
I went there at 5 tonight and the girl who took me for my appointment just seemed like she was rushing me... my wedding is a year and a half from now so I felt as if I was put on the back burner just because I have so much time to plan. she was also very short with me and snobby.
I went there with my cousin and her wedding group to buy her dress and all the bridal gowns for the other girls. We had excellent service right form the start. I would go there again to buy a dress for any event.
Megan and Jenna were literally so amazing. The Springfield location was out of the dress that I loved and they gave me numbers to places that still had the dress. I am one happy girl!!! Thank you guys sooo much!