Springfield, MO Century Link

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1. CenturyLink - CLOSED

2929 N Eastgate AveSpringfield, MO 65803

(417) 875-6070
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PREFERRED

3. CenturyLink

(877) 388-3857

From Business: CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. Residential services include rel…

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5. CenturyLink

Serving the Springfield Area.

(877) 284-6596

From Business: CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. CenturyLink, the result of the m…

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6. CenturyLink - CLOSED

Marshfield, MO 65706

(800) 735-2966
Businesses in related categories to Internet Service Providers (ISP)
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9. Davison's TV & Electronics

109 S Maple StBuffalo, MO 65622

(417) 345-2351

From Business: Ozark's Oldest Servicing TV Dealer

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Spectrum Authorized Reseller - DGS

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10. Spectrum Authorized Reseller - DGS

Serving the Springfield Area.

(888) 246-5144

From Business: Spectrum Cable Digital TV with HD gives even more great entertainment, plus you can experience it all in crystal-clear digital-quality picture and sound. Spectrum…

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U-verse - AT&T - Authorized Retailer

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12. U-verse - AT&T - Authorized Retailer

Serving the Springfield Area.

(888) 265-8656

From Business: U-Verse TV Switch to a TV Package for everyone in the house! Enjoy a high quality picture along with Total Home DVR, Multi-view channel browsing, On Demand choice…

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Xfinity By Comcast DGS

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18. Xfinity By Comcast DGS

Serving the Springfield Area.

(888) 303-5790

From Business: xfinity TV - Enjoy a vast library of the hottest new releases, most current TV episodes and loads of kids’ programming, available instantly. Catch up on the lates…

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Helpful Reviews 
Mediacom
William J. rated

This is the worst cable company that I have ever seen, They will not answer the phone, but it's their phone service and it don't work.

Mediacom
Dave S. rated

I've had mediacom since they took over telecable at least 15 years ago I see all these bad reviews and over the years I've figured out especially regarding Internet service most people don't know how to do basic maintenance on their equipment and that's not mediacoms fault. I will always have the Internet service with them because hands down nothing in this area can compare and Google fiber will not be here anytime soon. When I had the cable and phone service never had a single problem and the few times I did I had reasonable service granted I was told by one cms agent that hdmi was not good quality and I should not use it. Mediacom is gold

AT&T
Scooter C. rated

If you have a problem , no management on site. Customer service was very disappointing! Felt taken advantage of. I would not recommend this place.

Mediacom
Katelyn F. rated

This company is horrible. Do not waste your money on them. They need to just go out of business.

AT&T
Larry W. rated
Lack of customer service

I ordered U-verse with every channel you have with U-verse Internet and phone on November 28th and was given a install date of December 8th. On December 6th I was contacted by your customer service and told that you don't have service in my area and my order was cancelled. I went back up to the store and got the issue fixed and was told that the install date would remain the same. I was then contacted by the store on December 8th and told I unfortunately would have to wait until the 13th. The next day I received a email that I would not be getting service installed until the 19th of December. Now because I took you at your word I canceled my services with mediacom on the 8th and now have no phone or Internet that I need for doctors that call and contact me. I called into customer service and was told that I could not speak to a manager that I would have to wait 48 to 72 hours for a call back. It's now past three days and no call back, resolution or even an acknowledgement of the issue when I called in to your customer service. Sadly I'm going to call mediacom tommrow and get their services back and cancel yours. Just a word of advice no matter how big of a company you are when you treat customers like this it will eventually effect your company. Maybe not short-term but it will long term. You have lost a customer that was ordering your biggest U-verse package and I contemplating weather or not keeping my three cell phones with your company. I hope I get a resolution to this issue before I have to get mediacom again. Thanks

Mediacom
Jeff E. rated

MEDIACOM HAS THE WORST CUSTOMER SERVICE IN THE SPRINGFIELD, MO AREA! Mediacom has the worst customer service in Springfield, and their staff doesn't seem to care one bit. I have been having trouble with my wireless router, so I called customer service and the computerized system went through it's troubleshooting protocols with no improvement. At that point I asked to speak to an agent, and she proceeded to go through all of the same protocols that the computerized system had already done, still, no improvement. So I told the CSR that I wanted to trade in my old router for a different one, at which point she told me to take it my local office for a trade-in. I drove all the way across town, got to Mediacom's offices, and there was a line out the door, with only two customer service people working the counter. They didn't bother to call for help with the growing crowd, apparently preferring to simply let us stand in line for upwards of 30 minutes. When I finally got to the counter, I was told they would have to check the warehouse because they didn't have any behind the counter. After calling the warehouse and getting no reply, the woman simply walked in the back, stood there for a minute pretending to check, and came back out to tell me they didn't have any wireless routers. I can't believe the woman on the phone even sent me over there when they had to know there were no other routers to trade. All in all, I wouldn't recommend Mediacom to my worst enemy, much less a friend. Do yourself a favor, and avoid doing business with this company at all costs.

Mediacom
Ben J. rated

The customer service is horrible. Every time I call it is always the customer is an idiot attitude. Two months they tried to charge me data overages and thank goodness I log all traffic coming in and out and I was able to prove to them that they were double tracking my internet usage. I would not recommend.

Mediacom
ren.scott rated
Awful

This is the worst Internet I have ever had. Customer service never does anything. Technical support seems to make problems worse. I have cancelled and they made no effort to keep me as a customer. Avoid if you have any viable alternative!

Mediacom
Miss M. rated

We moved from a Charter area to a Mediacom area. When we were with Charter, we paid $30 a month for 30mbps internet. It was an amazing deal. When we moved to our current location, we discovered that Mediacom was the head of the oligopoly isp's in our area. Mediacom makes you sign a contract for starters, where Charter did not. Mediacom says you can get a discount price for a year and after that, the price goes up, and there is no way out of it because you are part of their Nazi contract. Anyhow, when we signed up for Mediacom, my fiance arranged our contract to include us to have 30Mbps for $30 a month for a year, and then normal pricing thereafter. We had to pay an installation fee (which Charter is willing to waive for your business), and we were given a dox2 modem. With 30mbps, you would think that their "trained" installers would know that a dox3 is required to get maximum results out of 30Mbps. So we called and explained the situation and was told that there would be a service fee for them to bring us a dox3 modem (even though it should have been installed at the time of service!!). We said no way and drove 45 minutes to pick it up, and 45 minutes back. After we had hooked up our dox3, we noticed that speed tests were showing (hardlined, not wireless) 12-15Mbps. So we called and had to wait and wait and argue during the call to make them understand that we were supposed to be signed up for 30Mbps for the 15Mbps price. They didn't believe us and said they had to get supervisors involved and investigate. We waited a few days and called them back to confirm their findings. So we got what we had originally signed up for, but only for a short while. We called back and explained that we were getting around 13-14Mbps and the Asian lady said that there was nothing they were going to do about it unless it fell below 12Mbps. How frustrating! Why are we not getting what we were promised?!?!!? I am seriously about to get a petition going to get Charter in our area. I am SURE that Charter would love all of the dissatisfied Mediacom customers. I am sure all of the dissatisfied Mediacom customers would much rather be paying $30/mo for 30Mbps and not have to sign a Nazi contract. Our area NEEDS Charter to force oligopoly companies like Mediacom to stay competitive and customer focused. I am sick of Mediacom!!Update: As of today after calling in the first time, had to scan the contract and email it and requested a resolution call back. No resolution call back. Called back in myself, and got an amazing customer service rep. I told him the problem and he immediately responded that he would take care of my issue. My jaw almost hit the floor that I didn't have to argue with someone to get what we were promised. Though, I did find out that we have been going without what we were promised for 8 months. Was told to go to the local office to get credits added to my account. All we are wanting is our 8 months back for the second half of our contract since there are only 4 months left on the first half of our contract. Hopefully good customer service prevails at the local office. I will update. I was just happy to not have to fight tooth and nail to get what we are contracted for today. Thank you cx rep!

Mediacom
levi.d.nelson rated
They're more like MediaCON.W...

They're more like MediaCON.When you get your bill check it carefully. If there is a problem call and document every call. Place a complaint with the FCC right after you speak to them. My roommate has had a billing dispute (totally Mediacrap's fault) and three months later it's still not resolved. I would go with any other company if they weren't a monopoly. Get satellie and go with AT&T DSL. They're not much better but I'd give them my money before I gave any more to these blood sucking alleged thieves.

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